A:AnswerRegrettably, the owner's manual does not specify if the oven has to be in use for the control lock to be activated. Please seek help on the forums on https://www.facebook.com/LGUSA; they are a great resource for getting help from other LG customers. Thank you. ^Daphane
A:AnswerHi, Please check this troubleshooting steps, https://www.lg.com/us/support/help-library/no-power-electric-range-gas-range-CT00000303-1430141359009. If not resolved, please call our customer service at 1-800-243-0000 or reach out to our Social Media Support in Facebook @LGUSSupport. ^Vanessa
A:AnswerHey AJ! Thanks for reaching out. If you believe a burner on your stovetop is overheating, the responsible cause is the same as what would cause it to underheat – the switch. This part, which controls the flow of electricity to a burner, can malfunction and let too much current through, resulting in too much heat. `Jai.
A:AnswerPlease reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
A:AnswerIs this answer correct ? I just purchased model LSGL6335D ( which is the black stainless version ) and it did not come with a probe. Should it have?
