A:AnswerFor general cleaning, use a cloth with hot soapy water. For more difficult soils and built-up grease,
apply a liquid detergent directly onto the soil. Leave it on for 30 to 60 minutes. Rinse with a damp cloth and dry. Do not use abrasive cleaners. To clean the stainless steel surfaces:
1 Place a small amount of stainless steel appliance cleaner or polish on a damp cloth or paper towel.
2 Clean a small area, rubbing with the grain of the stainless steel if applicable.
3 Dry and buff with a clean, dry paper towel or soft cloth.
4 Repeat as necessary ^CP
A:AnswerTypically, ovens with convection baking options have heating elements in the top and bottom of the oven cavity and a convection fan in the middle of the back wall. With ProBake Convection, we put the heating element around the convection fan so the air is heated as it circulates throughout the oven. If you have additional questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
A:AnswerThe Gliding rack can only be used in the lower oven for the LG 6.9 cu. ft. Gas Double Oven Range with ProBake Convection®, EasyClean® and Gliding Rack, Model # LDG4315BD...^IFV
A:AnswerYou can troubleshoot an issue where the burner will not fully ignite using the following help article: https://www.lg.com/us/support/help-library/burners-do-not-light-gas-cooktops-ranges-CT00000303-20150483130772 ^CP
A:AnswerThe electrical requirement for this LG 6.9 cu. ft. Gas Double Oven Range with ProBake Convection in Stainless Steel, Model # LDG4315ST is a 120 Volt, 60 Hz, properly grounded dedicated circuit protected by a 15 or 20 Amp circuit breaker, or slow blow fuse. Just make sure that you socket is electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70.
A:AnswerAccording to our information, it seems that the gas and electrical connections should properly fit behind the machine, in a space 3” from the left and reaching an additional 17 15/16” across. The clearance is also listed for 3 3/16” from the back wall. As this is a standard clearance for such a connection, it is recommended to check behind this range to see if there is anything obstructing the movement of this device. Please contact our Customer Interactive Center at 800-243-0000 for additional assistance. ^CP
A:AnswerYes, this unit can be converted back to natural gas by a qualified technician. For a list of service centers in your area: https://www.lg.com/us/support/repair-service/find-repair-provider ^CP
A:AnswerThe LDG4315BD does not have a Sabbath mode. We would be happy to help you find a range that fits your needs best. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
A:AnswerThe answer to your question is yes there is a kit. However, you’d have to purchase it through the manufacturer and or get it from a local appliance repair shop which will probably buy it directly from the manufacturer. Really no easy way around it. BestBuy usually doesn’t carry the parts for these you’d have to do the leg work yourself. Hope this helps you out.
A:AnswerWe are sorry to see you are having trouble cooking on your new oven. You can find helpful tips on the following help video https://www.lg.com/us/support/product-help/CT00000303-20150161479085-oven-not-heating ^CP
A:AnswerWe apologize, this unit only comes with 1 gliding rack. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport ^CP
