“Picked up the 6v an hour ago and it won't connect to the internet. It sees the network, then just spins. I really dont want to have to return this already, any ideas,”
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Hello there, Chris. We understand your experience with your new LG 65UA7050PUB TV seeing your network but then spinning and failing to connect to the internet. We recognize that you want to resolve this quickly. We can try a simple troubleshooting step to isolate whether the issue is with the TV or your primary home network. We advise you to try connecting the TV to an alternative Wi-Fi network, such as a mobile hotspot from your smartphone. If the TV is able to successfully connect to your phone's hotspot, we can determine that the TV's Wi-Fi capability is functional, and we can then focus our troubleshooting on your home router settings or signal strength. LG TV - Troubleshooting Your TV's Internet Connection - https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711 If this step does not resolve the connection issue or if you require further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. —Renzo
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