“We just purchased this tv and logged into our streaming services. Although the wifi is connected and strong, the LG channels and none of the streaming services we have are working. Thankfully, we kept our Roku. Any advice? We don't want to return the TV.”
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Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the 65 Class UA7050 Series LED AI 4K UHD Smart webOS TV and the streaming issues you're experiencing. To help resolve this, we recommend checking your TV’s location settings by going to Settings > General > System > Location and ensuring your zip code and country are correctly set, as this often initializes the local service agreements required for apps to load. https://www.bestbuy.com/product/lg-65-class-ua7050-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZKYT2 For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Sorry, there was a problem. Please try again later.The TV has unknown defect where it will not stay connected to Wi-Fi the only fix is disassembling and fixing the TV yourself definitely return it while you still can. I had the same issue and just went and bought a roku tv from wapmart instead.
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