“When i play a CD my screen goes black and i can't do anything else. I had to reboot. I am using a MacBook with latest MAC OS update (OS high sierra). What is the solution to this problem?”

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• I don't think this has to do with the external drive, I use it on an iMac with OS Sierra and when inserting a CD iTunes opens up and plays it without issues. Check the settings on your MacBook, or check with Apple tech support.

  Answered by seekerg 7 years ago

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• It sounds like we'll need to walk through some troubleshooting for your drive. Please give a computer specialist a call at 800-243-0000 so that we can dig into this a little more for you. ^CP

  Answered by LG Digital Customer Care 7 years ago

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