A:AnswerWe regret to read that you are not happy with the design for the DVD Player with USB Direct Recording, Model # DP132H. Please contact the Home Depot's Customer Service or inquire with their Sales Associates if they have other selections of DVD Players that have the features that you are looking for...^IFV
A:AnswerHi Pamela. Check to make sure that the DVD discs are inserted the right way up in the LG DVD Player with USB Direct Recording, Model # DP132H...^IFV
A:AnswerWe hate to hear that, but would love to be able to help. We would be happy to see what's going on. Please contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
A:AnswerThis unit has a regional code printed on the rear of the unit. This unit can play only DVD discs labeled same as the rear of the unit or “ALL” ^CP
A:AnswerThis unit has a regional code printed on the rear of the unit. This unit can play only DVD discs labeled same as the rear of the unit or “ALL” ^CP