“Do you have to purchase Microsoft 11 for this computer or is it already loaded on?”

1-1 of 1 Answer

• Hello there, Mick. Thank you for reaching out with your question about your LG gram 17" Touch Screen Laptop (model 17Z90TL-H.AUB6U3). We understand your inquiry about whether Windows 11 needs to be purchased separately or is already loaded on your new device. This model ships with Windows 11 Home already installed—no additional purchase of the operating system is required. To ensure everything is set up correctly, you can: Open Settings > System > About and verify that Windows 11 Home is listed under Windows specifications. As an extra tip, if you ever encounter any unexpected prompts to activate or update your OS, head to Settings > Windows Update and select Check for updates to make sure your system is up to date and properly activated. https://www.bestbuy.com/site/lg-gram-17-touch-screen-laptop-copilot-pc-intel-core-ultra-7-series-2-with-32gb-memory-1tb-ssd-obsidian-black/6615259.p?skuId=6615259 Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions or answer any additional questions. We appreciate your patience. —Renzo

  Answered by LG Digital Customer Care 7 months ago

  • 

  Helpful (2)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.