A:AnswerWe apologize this has happened. Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSSupport/ so we can get more info and see what we can do. ^AC
A:AnswerMine was measured incorrectly by a bestbuy consultant. The installment guys had to cut into my cabinet for it to fit. Cost me 140.00 more which Best Buy only refunded 70.00. Was told this is a common occurrence with Best Buy.