
Rating 4.5 out of 5 stars with 6795 reviews
4.5- Size (1527)
- Ease of use (1191)
- Heating Speed (516)
- Noise Level (453)
- Performance (282)
- Door (97)
- Button Quality (40)
- Warranty (32)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
HUGE but mighty. But get the warranty!
Love this microwave and the unique chimes. Not the usual sounds and beeps when done. Really pleasant. I did blow a fuse I believe by accidentally blocking the intake vents about 7 months in—- so be wary! Best Buy doesn’t warranty their items for one year so good luck. Buy their silly warranty! Or use a credit card that does! I love the touch buttons— it’s like a touchscreen not push like most microwaves. It’s hard to really get used to! I use the easy “30 second” add button and easy start for that. The popcorn button ACTUALLY works too. The inside is HUGE so bonus for these hefty microwave users like myself. It is quick and efficient Moreau that other units before and after the fuse blow while I wait to fix it. The interim microwave sucks in comparison for a slight price drop (sharp model). The whole thing is huge, though— twice a normal microwave size but beautiful! If you live in an apartment this will take up an ENTIRE good sized counter so measure! It is HUGE I cannot understate that. I attached a photo. Overall wonderful if not for constant dings to get food (preference there). But lovely sounds and great performance. Can’t figure out the self clean function though. No button for it either?
Posted by SeaTownJess
- Rated 5 out of 5 stars
Premium Upgrade to Previous Microwave
I thoroughly am enjoying this microwave. Aside from its outstanding design and appearance on the outside, it is very spacious and powerful on the inside. Now that I’ve gotten a taste for the smart cooking sensor, I’ll never buy another microwave without it. I do recommend not using a lid to cover your food when utilizing the sensory cooking. The sensor works by measuring the steam coming off your plate of food as it starts to heat up. It then adjust the temperature and time amount accordingly to ensure you have the perfect balance of heat the moment you grab your plate from the microwave, ensuring you don’t burn yourself. With a lid covering the foods I’ve noticed that the accuracy gets thrown off by the lid trapping a lot of the steam. Other than that, great product.
This review is from LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
Posted by Danyankie
- Rated 5 out of 5 stars
Solid well built microwave
I gave read negative reviews on this microwave but I honestly don’t see why. I needed something that would be able to take square plates so that is where my search began. I had purchased a Samsung during the remodel of my kitchen and that thing was a piece of junk. This microwave is solid, heats evenly and looks great on the counter. It is large in size but doesn’t look overpowering on the counter. It is not heavy to move but has a large interior for bigger plates and dishes. It will serve my needs well.
This review is from LG - NeoChef 2.0 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
Posted by DLS1604
- Rated 4 out of 5 stars
solid so far
I like it alot. I am getting used to some different operating parameters though. I had a cuisinart that I loved as well. My old one had quick presets on it. You could press 3, and it would run 3 minutes. On this LG, you have to press 3 0 0 and then start to get it to run for 3 minutes. It does have it's version of a quick preset though. You would press stop/clear, and then start/enter and it will start running at 30 seconds. If you just keep pressing the start/enter it will keep adding 30 seconds to the time. I personally think the number preset for quick use is better. 1 for 1 minute, 2 for 2 minutes, 3 for 3 minutes and so on. Oh well, I will get used to it. One thing I had to fix was the little feet on the bottom of the unit. I put the microwave on the counter, and when I press the button to open the microwave it would move. The feet don't keep the unit from sliding on the counter. I fixed this by putting 2 little pieces of double stick tape on each of the front 2 feet. My unit is now solid, and does not move when i open the door, or use the buttons. I have heard many people complain about the little song at the end when the unit is finished cooking. I don't mind this at all. I like it better than the usual beep, beep, beep sound. Lastly I will say this thing is big! I had a 1 cu. ft cuisinart before, and this thing is twice as big. You definitely need to make sure that you have the counter space for this baby.
Posted by rushman55
- Rated 3 out of 5 stars
Bigger but don't like the controls
We got this microwave to replace a 10 yo Kenmore Elite, which is no longer made but worked better. This LG requires multiple steps to accomplish what our old one did in just one step. For example, to bake a potato, all we had to do was hit the button and it would be done. This one we have to hit the S1 button six times, not just hit S and then #6. The outside looks good because directions are inside, on the top, which is not ideal - see the photo. All the functions work and it is big and fast, but we can't rate it higher because of the controls. There is a popcorn function button, but you have to hit it and also Start, which is one more step than our old microwave. Our first choice, the highly rated Sharp , was not available anywhere. We like that there is an inside light so you can see what is happening, and it does a good job cooking and reheating, and it fit in our space.
Posted by KateyG