“My machine was delivered on it's side. BJ Hunt took a picture. I can't open the the drawer. I think the package that contains the hoses, screws, and hose connecters has moved and wedged it.. I can only open the drawer one inch. How do I get this fixed?”
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Hi there, Tom. Thank you for sharing your experience with us. We understand your inquiry regarding the LG SideKick 1.0 Cu. Ft. High-Efficiency Smart Top Load Pedestal Washer and the difficulty you are experiencing with the drawer. https://www.bestbuy.com/product/lg-sidekick-1-0-cu-ft-high-efficiency-smart-top-load-pedestal-washer-graphite-steel/JJ8VPZ6K34 As a troubleshooting step, we recommend gently checking if you can reach through the small opening to shift any internal packaging or hoses that may have shifted during transport, but please do not force the drawer to avoid damage. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Sorry, there was a problem. Please try again later.I pushed the drawer down and it did not work. Now what?
Sorry, there was a problem. Please try again later.Push down on the front edge and it will release.
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