“i have a brand new LG Tone Platinum headset and there is no sound from left earbud. just replaced my last pair for the same problem! what's causing this?”
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I had the same problem had a warranty on second one and got a replacement. They no longer make that model go figure. I don't think it's anything you've done think they are defective. They did replace it with the 1100 which is way better except the range isn't as good
Sorry, there was a problem. Please try again later.If you got the insurance, take it back to Best Buy and they will replace it. I suggest you try your next one at the store before leaving.
Sorry, there was a problem. Please try again later.Most likely earwax. Believe it or not, take off rubber boot then very carefully wipe down speaker screen. If this doesn’t fix it try putting suction on it then listen , sometimes the wax gets pushed through the screen . If this continues try a pair of headphones that are not earbuds
Sorry, there was a problem. Please try again later.Same happened to mine a few time. 1 sweat if you sweat a lot from working out and the 2nd time it was raining and rain fell on the earbud and went out.
Sorry, there was a problem. Please try again later.Regrettably, there is no way to determine what is causing the loss of signal in any of the earbuds on the LG TONE PLATINUM™ Wireless Stereo Headset, Model # HBS-1100 without inspecting the device. The retractable wires for the earbuds are thin and if pulled too hard could break which might be one cause...^IFV
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