A:AnswerI had the same desire but couldn't make it work. I suggest calling Lively support. If they can't help at least they will record the request for future development. I set up speed dial for my number which works well. If your mother can determine the correct button on the keypad she will only have to hold the number for 2 seconds to initiate the call.
A:AnswerHello, thank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network.
A:AnswerHello, we are sorry to hear that the Jitterbug Flip2 voicemail is locked. To better assist you, please call our friendly Customer Service from 5am to 6pm Pacific time.
A:AnswerHello, great question. To block a call on the Jitterbug Flip2, you do need to know the number as it needs to be added to the block numbers list. You can find information on how to block numbers on page 47 of the user guide.
A:AnswerGreat question! Yes, the light indicator will turn off once you check and view any notifications that are pending to be viewed on your Jitterbug Flip2 phone.
A:AnswerHello Short, we are sorry to hear that your mom’s calls are going straight to voicemail. It sounds like the volume may be too low. The volume buttons are on the top right side of the phone, the top one raises and the bottom lowers. These buttons can be locked to avoid lowering them and the instructions are on page 117 of the user guide. The user guide can be found on the Lively website under Support.
A:AnswerHello Mom, thank you for your question. The serial number or MEID can be found on the activation card, on the box or on the back of the phone under the cover.
A:AnswerWe are so glad you asked. Lively phones were specifically designed to work on the Lively network which is powered by the nation’s most reliable wireless network. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively has a variety of plans so you can choose the one that works best for you.
