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I can’t get my Mom’s Jitterbug phone connected with high-speed Comcast Business Internet. The “help line” suggested I leave the highly connected internet environment and go outside where it might just connect in “the air.” This thing will not connect connect anywhere. I took it back to Best Buy and they said they’d connect it for $39.95. I’m with you, what’s up with all of this. Does the BBB and the Public Service Commissission need to be notified? Nothing built for elderly people should be so difficult and have so many extra expenses to just get working. All of the people complaining on their website, and it’s an insane amount, need to call their state’s BBB and Public Service Commission and report. Telling the company isn’t getting anything done.
Sorry, there was a problem. Please try again later.Hello, we apologize for your experience and appreciate your feedback. There could be a few reasons this is happening, however, to best assist you, we suggest you call our Customer Service at 1 800-733-6632.
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