“Can I disable Alexa? My 97 year old mother has the jitterbug flip lively, and while she was able to text with the jitterbug flip, the auto fillin feature on the lively version is very confusing for her. Is there a way to turn it off?”
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Hi Kathy, great question! Yes, you have the ability to disable Alexa. Please follow these steps, from the Main Menu scroll down to Settings and press the “OK” button. Select Amazon Alexa and press the “OK” button. Select “Disable Alexa” and press “OK”, then confirm this action by pressing “OK”. For additional support please call our Customer Service at 1-800-733-6632, between 5 a.m. and 7 p.m. Pacific Standard Time, seven days a week.
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