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Hi Robert, most phone numbers can be transferred, ported in, to the Lively Flip phone. The number must be active with no pending orders and the current account information is required. Once the Lively Flip is activated with a temporary number, please call us at (800) 733-6632, between the hours of 5am and 7pm Pacific Time, and we can start the port in process. The process generally takes 1-3 business days to complete and once the her number is active with us, you can contact your current carrier about activating her old phone with your number.
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