I just got my grandfather the Jitterbug 2 flip. My father and I both have Cricket phones and while we can call my grandfather's phone, his phone cannot call our phones. He can make calls to people without Cricket S their service provider. HELP! null

Question

Accepted Answer

This is a question for tech services at Lively.  He should be able to call anybody he wants to.  Lively tec services should be able to correct your problem.

Lively · Answer

We are sorry to hear about your recent experience. To properly resolve this matter, please contact our Customer Service, from another phone, to go through troubleshooting steps.

“I just got my grandfather the Jitterbug 2 flip. My father and I both have Cricket phones and while we can call my grandfather's phone, his phone cannot call our phones. He can make calls to people without Cricket S their service provider. HELP!”

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