“Purchased a lively flip phone for my parents on 12/27/2022. Worked great. Signal started getting week after 3 months. Now the phone no longer gets any service. Customer service says nothing they can do so get another carrier. Dose this make sense?”

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• It's lasted long enough

  Answered by JohnM 2 years ago

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• Hello, we apologize for your recent experience and appreciate your feedback. We recommend contacting our Customer Service additional support and troubleshooting can be placed. Our jitterbug phones have a year warranty and if concluded defective a replacement order can be placed.

  Answered by Lively 2 years ago

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