My Uncle’s flip phone does not ring and goes directly to VM. We have shut it on and off and we’ve rebooted the phone. It works for a half hour and goes back to not answering.
What else do we need to do? null

Question

My Uncle’s flip phone does not ring and goes directly to VM. We have shut it on and off and we’ve rebooted the phone. It works for a half hour and goes back to not answering. 
What else do we need to do? null

benn · Accepted Answer

You need to look for the root cause. It might be weak signal. To confirm this, have somebody else use an Android phone with cellmapper app. 
  If this is the problem, the best solution I have found for the lively flip is to buy a signal booster (Amazon $300). It's a good investment because keeping communication is the only way he can live independently.

Lively · Answer

Hi Maggie, we are sorry to hear that your Uncle's phone is not properly working. Please contact our Customer Service, from another phone, to go through troubleshooting steps.

“My Uncle’s flip phone does not ring and goes directly to VM. We have shut it on and off and we’ve rebooted the phone. It works for a half hour and goes back to not answering. What else do we need to do?”

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