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Customer Ratings & Reviews

Model:
4053SJ7RED-8IN-V2
SKU:
6538307
Your price for this item is $63.99
The previous price was $79.99

Customer reviews

Rating 4.1 out of 5 stars with 2387 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.0 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,729 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Jitterbug flip phone easy to use phone for seniors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stepdad was struggling with smartphone I got him (his flip phone would no longer work with 4G) where he had to swipe. This Jitterbug is perfect. Answers the phone just by opening. Simple list with phone, contacts, voicemail (I created message for him) and date and time showing when closed. Nice charging station and Best Buy sent me a free car charger in the mail. There is also a great feature by pressing “0” to get a personal operator who can get you a Lyft ride. They ask where you are, where you are going and let you know if a driver is available and the estimated cost. You can accept or reject the ride. Call is $1 and charged to your bill with the cost of the ride. This will definitely be used for doctor appointments when we can’t give him or my mom a ride. He loves it! I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lively phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parent's wanted a flip phone, not a smart phone. They are familiar with flip phones and they wanted a low monthly phone bill. They are very happy with their service and their bill. The phones are durable with a larger print for easynuse for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jitterbug Flip2 great for seniors and everyone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jitterbug Flip2 Cell Phone was an excellent choice for my father. It is his first mobile phone and he is delighted. It was easy to set up all his contacts and numbers so he can easily see who to call, and see who is calling him. Thank you Jitterbug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red flip phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutey love it-just perfect!!this phone meets all my needs as a senior citizen.I am old & frail and dont get around much anymore

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ringer stopped working. Keeps falling into airplane mode and there is no airplane mode so you have to call customer service to reboot the phone and lose all your contacts in the process. Do not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Made my wife happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone easy to use very happy I seen it on lively

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice overall. Not right for my mom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom has been a flip phone user her entire life and was devastated when the 3G deactivation occurred. Since then, her physical and cognitive health has declined. I've tried every brand of basic flip phone and both smartphone operating systems. I thought for sure that the lively flip phone would work for her. The phone's main menu is customizable and looks pretty simple. The keys are large and backlit. Screen size is excellent and resolution is ok. My mom's primary issue with the phone is that she tries touching the screen instead of using the keys. I already know what you're thinking... I should get her a smartphone. I agree. This is the only issue I have with Lively. They market their products specifically for seniors and the "not-so-tech-savy," but, they aren't willing to do any type of swap or trade-in for their smartphone version. So, I do recommend the phones they currently sell. Make sure to not only pick the best model for you or your loved one's preference, but be sure of the return policies. Lively isn't very philanthropic when it comes to providing the best for its customers' needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 3 out of 5 stars

    Functional, but complicated

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an OK phone. Bought it for my mom, so she can reach me if the landline is down. We've had flip phones before, but this is nothing like them. I suppose, once you get used to it, it is probably simple to use, but it's not as intuitive as other phones of this design. I've used cell phones for at least 25 years & in not afraid of tech. I find it difficult to teach her to use it. On the other hand, it's less expense than having another line on Verizon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Great phone for my disabled brother. Easy to use.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great phone for my disabled senior brother. It was easy to set up. Every time I called the customer service, which was at least 5 times, I got excellent, helpful, representatives. This cell and service had the best reception in his building. I tried another provider and couldn't call out or receive calls, due to the older building with thick stone walls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Activation process complicated!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this phone for an 86-year-old friend whose old flip phone broke at the hinge. We were told prior to our purchase through CHAT online by a BestBuy tech rep that it would be a simple process to unlock the phone at our local Verizon store and then activate the phone under her existing cell phone number and account. That so-called "simple" process took well over 90 minutes--the senior Verizon rep on site had no idea how to unlock the phone without calling the customer service # for GreatCall at the end of the manual directions. It required an activation first using the GreatCall service, then cancel that service, then convert/activate the phone over to Verizon coverage, again, at least 90+ minutes at the Verizon store. As for the phone itself, it is very well made. The default screen is arranged exactly as needed, and the buttons are large and easily accessible. We enlarged the letters on the display screen to maximum and helped our friend with in-person instruction on its use. She is very pleased with the volume (which we locked) and that the size is similar to her old phone. We would recommend this phone for senior use, but be prepared for a lengthy activation process if you do not subscribe to the pre-installed GreatCall service.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Super STAR!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife as she is having trouble remembering how to use a smart phone. It's simple, easy to read and operate and I also activated the emergency "Star" help button that she can push to get help in a crisis, even if I'm not nearby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for seniors.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my mom, and now she can text. It took some learning, but she finally got it! She's 85, so not wasn't familiar with texting. Reception is good on Verizon's network, but the buttons on the side are inconveniently placed. She frequently lowers the volume for the ringer and earpiece without realizing it. All in all, this works for her. The big buttons are plus!

    I would recommend this to a friend
  • Pros mentioned:
    Affordable

    Rated 4 out of 5 stars

    These phones work for old people

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works for my non-tech senior citizen Dad. He actually carries it with him now. I have had to show him how to see texts and photos. I did had to buy it twice since he lost it once; but not too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Turning Out to be just what I needed all along...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the phone only two days, but I certainly like it so far. Unlike the smartphones that I've had, there's no guessing nor getting a surprise when you push a key. Great for us octogenarians!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone for the non-tech savvy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the first cell phone the senior in our family has had so everything about it is new to him. he does find it easy to use the basic functions, we did enter names and phone numbers to the memory for him. having the emergency button and an app on our phones to alert us when the button is pressed is very reassuring.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Red Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mother who is 92. I thought it would be simple for her to use, but it's a bit confusing. She does know how to answer the calls which is great, but in the process she turns the volume down on the phone, so she can't hear it ring. For me it is a synch because I have and I-Phone, I know how to work it. the phone has everything you need, texting, voicemail, even a camera. I will keep the phone for the fact that there is a button to push for emergencies, which is wonderful!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Jitterbug review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for me. I'd love to be able to handle a smart phone , but at 86 y/o, I must admit it's beyond me. I don't have the patience to deal with one. I use this one primarily when I'm travelling; so don't need a mobile often, but when I do, I'm happy to have this one.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great for seniors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect watch for my 85 year old mother. It was easy to teach he the functions. The numbers are big on phone. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Life Saver For Seniors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is perfect for my 90 year old mother who couldn't seem to be able to use the smart phone. All she has to do is flip this phone open, dial the number, and close the phone when she completes her call. The only other thing that is important is that she charge her phone. This phone is a "Life Saver" !!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great for the demographic it was made for!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for people with difficulty hearing and the older generation. Easy to use, big buttons and loud ringer.

    I would recommend this to a friend