A:AnswerWe are so glad you asked. Our Jitterbug phones were specifically designed to work on the Lively network which is powered by the nation’s most reliable wireless network. To enjoy exclusive features that are only available on the Lively network, activate with Jitterbug phone or on the Lively website. Lively has a variety of plans so you can choose the one that works best for you.
A:AnswerGreat question! Lively allows you the option to transfer your cell or home phone number, as long as your number is still available. There are instructions on how to do so included with the box -- just make sure you do not cancel your previous service until the transfer is complete. If you have existing services with Lively, we can easily swap your service to your new phone, so that you can keep the same phone number. Please contact our Customer Service for assistance with transferring your existing phone number. We. can be reached at 1-800-733-6632, between the hours of 6:00am and 6:00pm PT, seven days a week.
A:AnswerWe're sorry your experiencing problems with you Jitterbug Flip2 phone. For proper troubleshooting, please contact our Customer Service team for additional support.
A:AnswerGreat question! To review usage on the Jitterbug Flip2 phone, you select "Device Info" on the Main Menu and the option for "Phone Usage" will be available to you. Amazon Alexa is a free voice command feature available on the Jitterbug Flip2 phone but when commanding to make an outbound call or connecting to voicemail it will go against your minutes plan set up on the account. If you have not done so already, please contact our Customer Service team for additional support.
A:AnswerThe Jitterbug Flip2 gives users access to an alarm clock, calculator, and many other helpful tools but not a calendar or note section. For more detail on the Jitterbug Flip2, please visit the Support page of our website.
A:AnswerGreat question! All minutes are good for 60 days from the date they are issued. If you are on the 300-minute plan, any minutes you do not use will carry over into the next month for use. The oldest minutes will always be used first, before taking from the new minute bucket. For additional support, please contact our Customer Service team at 1-800-733-6632.
A:AnswerThank you for asking! Any sales that we may have can be found on either our website, www.lively.com, here on the Best Buy website or by calling one of our friendly Direct Sales agents at 1-866-819-3174, between 6 a.m. and 6 p.m. Pacific Time, seven days a week.
A:AnswerYou’ll enjoy using the Jitterbug Flip2, our easiest cell phone ever! With the large screen, big buttons and easy list-based menu you can’t go wrong! For more details on the Jitterbug Flip2, please visit the Support page of our website.
A:AnswerGreat question! To use the Speed Dial feature, you will need to select the number you wish to dial and press the “Ok” button. For support with the Speed Dial feature, please visit the support page on our website www.lively.com. For immediate support, please contact our Customer Service team at 1-800-733-6632.
A:AnswerGreat question, Brad. Yes, the Jitterbug Flip2 is 4G LTE compatible! For more details on the Jitterbug Flip2, please visit the Support page of our website.
A:AnswerGreat question! Lively allows you the option to transfer your cell or home phone number, as long as your number is still available. However, you can only have your phone number active with one carrier at a time. There are instructions on how to transfer your number included with the box -- just make sure you do not cancel your previous service until the transfer is complete. Please contact our Customer Service for support.
A:AnswerGreat question! Lively allows you the option to transfer your cell or home phone number, as long as your number is still available. There are instructions on how to do so included with the box -- just make sure you do not cancel your previous service until the transfer is complete. Please contact our Customer Service for support.
A:AnswerHi Jack! Great question! If your new Jitterbug Flip2 was purchased through Lively directly, then you should be able to power the phone on and complete the set up. For immediate support, please contact our Customer Service. For more details on the Lively Flip, please visit the Product Support page of our website.
