A:AnswerThank you for your question. The only way to unblock phone numbers from the Jitterbug Flip 2 phone is manually from the phone. We do not offer a feature online to complete this.
A:AnswerGreat question, Jac. At Lively you can expect to receive a paper invoice each month for your monthly service. For more information about billing, please contact our Customer Service Team at 1-800-733-6632.
A:AnswerGreat question! Lively allows you the option to transfer your cell or home phone number, as long as your number is still available. There are instructions on how to do so included with the box -- just make sure you do not cancel your previous service until the transfer is complete.
A:AnswerI can’t get my Mom’s Jitterbug phone connected with high-speed Comcast Business Internet. The “help line” suggested I leave the highly connected internet environment and go outside where it might just connect in “the air.” This thing will not connect connect anywhere. I took it back to Best Buy and they said they’d connect it for $39.95. I’m with you, what’s up with all of this. Does the BBB and the Public Service Commissission need to be notified? Nothing built for elderly people should be so difficult and have so many extra expenses to just get working. All of the people complaining on their website, and it’s an insane amount, need to call their state’s BBB and Public Service Commission and report. Telling the company isn’t getting anything done.
A:AnswerHello Missy, Great question! Lively allows you the option to transfer your cell or home phone number, as long as your number is still available. There are instructions on how to do so included with the box -- just make sure you do not cancel your previous service until the transfer is complete. If you decide to not transfer your existing number, we are able to provide you with a new number.
A:AnswerHello Sheri, We are so glad you asked. The Lively network is specifically designed to work only on our Lively products. The Lively network which is powered by the nation’s largest and most reliable wireless network was designed to support exclusive features that are only available to our Lively products.
A:AnswerI'm sorry, I wasn't quite accurate on my previous answer. Select Contacts, scroll to the contact to delete, click OK, scroll to Edit This Contact, Scroll down to Delete This Contact, click OK. Again, your software may differ depending on the phone model and/or the software release/update.
A:AnswerYes, the Lively Flip has a volume button located on the right-hand side of the phone. For more details about the Lively Flip, please visit the “Support” page of our website.
A:AnswerGreat question! The Lively Flip can block phone numbers. Instructions for blocking a phone number can be found on page 45 of the User Guide. For additional assistance, please contact our Customer Service at 1-800-733-6632.
A:AnswerI traded my number no problem. Used this Live!y number to talk to the representative instead of the number on the front of the box. 800-733-6632 .
I have used a few previous versions of GreatCall, Jitterbug, Live!y phones and I like this one best. It boots up faster and has more options in the menu to turn off button sounds, capitalize or not when entering saved numbers (Contacts), to send text to a saved contact, etc.
A:AnswerGreat question! The Lively Flip phone does not have the capability to access the internet. If you are interested in a phone that can, we would recommend our Lively Smart phone.
