“Why do I have to do a reset as in cutting my phone off and back on to get my phone to ring”

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• I have the same problem with two phones that i bought and they can't seem to fix it.

  Answered by user131845 2 years ago

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• Hi Smitty, thank you for your question. On occasions, it is recommended to power cycle your phone to ensure it is updating properly. If you find that this is consistently happening, please contact our Customer Service, from another phone, to go through troubleshooting steps.

  Answered by Lively 2 years ago

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