A:AnswerHello, thank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website, www.greatcall.com.
A:AnswerThe Lively Flip phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans which can be viewed at our webpage.
A:AnswerHello, the Lively Flip phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans which can be viewed at our webpage.
A:AnswerThe Lively Flip phone is designed to work in the USA. We do not guarantee the service will work outside of the country and if the phone is able to be used, international charges will apply.
A:AnswerThank you for your interest in our products and services. We apologize at this time we do not activate phones from other carriers. Please visit our website to view the current phones we have available.
A:AnswerHello Jim, we offer a 30 day return period that allows you to cancel the service and receive a refund on the activation fee minus the restocking fee within 30 days of starting the service. You will need to follow up with the store the phone is purchased from for their return policy on the phone. GreatCall may be able to transfer a number from another carrier as long as the number is still active. We will need the information from the previous account and port out pin maybe required.
A:AnswerNo, You will need to go to Great Call. they have some pretty good programs especially if this is for a senior. My mother is 83 and she had no interest in texting or surfacing the web. So it was cheaper to go through Great Call.
A:AnswerThank you for your interest in our products and services. Yes, the Lively Flip has a compatible car charger. For assistance with our current available accessories, please visit our website or contact our Customer Service directly at 1-800-733-6632.
A:AnswerAll Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website.
A:AnswerThank you for your interest in our products and services. The Lively Flip’s phonebook can be updated via the MyGreatCall.com account, directly on the phone, or by calling our Operator Services from the Lively phone.
A:AnswerAll Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website.
A:AnswerThank you for your interest in our products and services. We understand that each individual will have different needs and usage requirements and as such, we offer a variety of products and rate plans. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website.
A:AnswerTo access your Voicemail, from the Main Menu, select Phone and press Ok. Select Voicemail and press Ok. The phone calls your voicemail. Listen to the prompts and press the corresponding buttons on the keypad. You can find these instructions on page 39 of your user guide. If you need further assistance, please call us at (800) 733-6632, between the hours of 5am and 7pm Pacific Time.
A:AnswerHi Bud, thank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website, www.greatcall.com. GreatCall may be able to port in a phone number from another current carrier. Port-in requests may occur immediately or may take 1 to 3 business days (5 to 7 business days if porting a landline). Once the phone is activated please call Customer Service to transfer the number. We can be reached at 1-800-733-6632, between 5 a.m. and 7 p.m. Pacific Standard Time, seven days a week.
A:AnswerHi Jt, thank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website, www.greatcall.com.
A:AnswerHello, GreatCall may be able to port in a phone number from another current carrier. Port-in requests may occur immediately or may take 1 to 3 business days (5 to 7 business days if porting a landline). Once the phone is activated please call Customer Service to transfer the number. We can be reached at 1-800-733-6632, between 5 a.m. and 7 p.m. Pacific Standard Time, seven days a week.
A:AnswerHello Sammy, thank you for your interest in our Lively Flip. The Lively Flip is an easy to use, flip style phone that does not have access to the internet. If you wish to browse the web or watch videos online, we recommend that you take a look at our Jitterbug Smart 2 smartphone.
A:AnswerHello, although your contacts will not automatically transfer upon activation, you will have the ability to add contacts online at mygreatcall.com or over the phone with one of our friendly Customer Service advisors. If you need any assistance, we ask that you please call our Customer Service Team at 1-800-733-6632.
