A:AnswerThank you for asking! Any sales that we may have can be found on either our website, www.lively.com, here on the Best Buy website or by calling one of our friendly Direct Sales agents at 1-866-819-3174, between 6 a.m. and 6 p.m. Pacific Time, seven days a week.
A:AnswerYou’ll enjoy using the Jitterbug Flip2, our easiest cell phone ever! With the large screen, big buttons and easy list-based menu you can’t go wrong! For more details on the Jitterbug Flip2, please visit the Support page of our website.
A:AnswerGreat question! To use the Speed Dial feature, you will need to select the number you wish to dial and press the “Ok” button. For support with the Speed Dial feature, please visit the support page on our website www.lively.com. For immediate support, please contact our Customer Service team at 1-800-733-6632.
A:AnswerGreat question, Brad. Yes, the Jitterbug Flip2 is 4G LTE compatible! For more details on the Jitterbug Flip2, please visit the Support page of our website.
A:AnswerGreat question! Lively allows you the option to transfer your cell or home phone number, as long as your number is still available. However, you can only have your phone number active with one carrier at a time. There are instructions on how to transfer your number included with the box -- just make sure you do not cancel your previous service until the transfer is complete. Please contact our Customer Service for support.
A:AnswerGreat question! Lively allows you the option to transfer your cell or home phone number, as long as your number is still available. There are instructions on how to do so included with the box -- just make sure you do not cancel your previous service until the transfer is complete. Please contact our Customer Service for support.
A:AnswerHi Jack! Great question! If your new Jitterbug Flip2 was purchased through Lively directly, then you should be able to power the phone on and complete the set up. For immediate support, please contact our Customer Service. For more details on the Lively Flip, please visit the Product Support page of our website.
A:AnswerWe are so glad you asked. Lively phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most reliable wireless network. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively has a variety of plans so you can choose the one that works best for you.
A:AnswerYes the Lively Flip comes with a non-removable (as far as I can tell) sim card. Set-up is very easy by calling support. It does take about a half-hour when having to switch from one Lively to another. Getting a replacement battery is difficult so I have just bought a new phone when something has gone wrong but customer service is very helpful. I would highly recommend this phone for basic communication and peace of mind.
A:AnswerWe are so glad you asked. Lively phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most reliable wireless network. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively has a variety of plans so you can choose the one that works best for you.
A:AnswerWe are so glad you asked. Lively phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most reliable wireless network. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively has a variety of plans so you can choose the one that works best for you.
A:AnswerGreat question! To utilize the WhatsApp, requires access to the internet and the Flip2 does not have access, however, our Jitterbug Smart3 does have access and the application can be found in the Google Play Store for downloading. You would not be able to use an international sim for calling outside of the US for either of our phones. You could utilize the WhatsApp on the Smart3 to video chat with someone that also has the application. Please keep in mind that when using the WhatsApp, you will use data unless you are connected to wi-fi. Additionally, our service is only available in the U.S. and we cannot guarantee coverage outside of the United States. If the phone is able to connect to a network and can make/receive calls abroad, then international usage rates apply. You can follow up with our Customer Service at 1-800-733-6632 between 6am and 6pm Pacific Time.
