A:AnswerThank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website, www.greatcall.com.
A:AnswerHello, the Lively Flip phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans which can be viewed at our webpage.
A:AnswerGo to their website www.greatcall.com, click on "Products and Plans", click on one of the phones or devices, scroll down and you'll get all the details with prices.
A:AnswerHi, the Lively Flip allows voice calling and texting through Amazon Alexa. For more information on this feature, please contact our Customer Service at 1(800)733-6632 between 6am – 6pm, Pacific Time.
A:AnswerHello, we are sorry to hear that you are experiencing an issue with Jitterbug Flip2 phone. Most issues can be resolved by powering your phone off by pressing and holding the On/Off button until the phone is completely off. Leave the phone off for at least 2 minutes and then power back on. This will refresh the phone, however, if you are still experiencing the issues, we suggest you contact our Customer Service between 4am to 7pm, Pacific time so that we can determine why this is happening.
A:AnswerThank you for asking, the Jitterbug Flip2 has a storage capacity of 16GB. For more details on the Jitterbug Flip2, please visit the Support page of our website.
A:AnswerAll Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. We apologize for any inconvenience this may have caused.
A:AnswerNo, the Jitterbug Flip2 does not have a “screen lock” option. For more details on the Jitterbug Flip2, please visit the Support page of our website.
A:AnswerGood question! Lively offers a friendly 30-Day Return policy on all products purchased directly through Lively, with a $10.00 restocking fee. If your phone was purchased through Best Buy, please review the Returns & Exchanges section listed at the bottom of the website; https://www.bestbuy.com/site/help-topics/return-exchange-policy.
A:AnswerGreat question! The Jitterbug Flip 2 phone is unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Lively phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most dependable wireless network. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively has a variety of plans with data so you can choose the one that works best for you.
