A:AnswerHello, we would like to thank you for your interest in our Lively Flip phone. The Lively Flip phone has a push button keypad and therefor does not come with a stylus pen or have a place to store a stylus pen. For more details on the Lively Flip phone, please visit the Product Support page of our website.
A:AnswerHello Sue, thank you for your interest in our Lively Flip phone. Unfortunately, this phone does not support a read aloud option. For more details on the Lively Flip, please visit the Product Support page of our website.
A:AnswerThe Jitterbug smartphones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. We cannot guarantee coverage outside of the United States. If the phone is able to connect to a network and can make/receive calls abroad, then international usage rates apply. You can follow up with our Customer Service (800) 733-6632, between the hours of 5am and 7pm Pacific Time.
A:AnswerHi, the monthly minute plans are good for 60 days before expiring. For more information, please contact our Customer Service at 1(800)733-6632 between the hours of 6AM and 6PM, Pacific Time.
A:AnswerHello, we would like to thank you for your interest in the Lively Flip. Yes, the Lively Flip is an easy to use flip style phone. The large screen and big buttons make the simple menu easy to navigate, and Amazon Alexa gives you the option to use your voice to send texts, make calls and more. For more details on the Lively Flip, please visit the Product Support page of our website.
A:AnswerWe apologize for any inconvenience this may cause, but the Lively Flip will not work internationally. For more information about the Lively Flip, please visit the Product Support page of our website.
A:AnswerHello, Yes you can order the phone by calling GreatCall Customer Service and having us place the order or purchase directly from Best Buy. If you choose to purchase from Best Buy please call GreatCall Customer Service at, 1-800-733-6632, to have the new phone swapped onto the account and walked through the activation process.
A:AnswerHello, yes you are able to port your current number to your new Lively Flip phone once the account is established and the phone is activated. For more information, please contact GreatCall’s customer service, 1 800-733-6632, between the hours of 6am to 6pm, Monday – Saturday, Pacific Time.
A:AnswerHello, thank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. The Verizon Wireless Network.
A:AnswerHello, the user guide can be found on our website www.GreatCall.com/support. He can also call our Customer Service at 1-800-733-6632 between 5am and 8pm Pacific time for further assistance.
