A:AnswerThe Jitterbug Smart3 is hearing aid compatible with a M4/T4 rating! For more detail on the Jitterbug Smart3, please visit the Support page of our website.
A:AnswerGreat question, Paul! The Jitterbug Smart3 comes equipped with Google Assistant, to give users the ability to do Voice Typing as well as looking up information online by the command of your voice! For more details on the Jitterbug Smart3, please visit the Support page of our website.
A:AnswerGreat question. Lively phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most reliable wireless network. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website.
A:AnswerWe are so glad you asked. Lively phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most reliable wireless network. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively has a variety of plans with data so you can choose the one that works best for you.
A:AnswerLively is actually powered by the nation’s most reliable network (Verizon). To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively has a variety of plans with data so you can choose the one that works best for you.
A:AnswerGreat question! Yes, the Lively Smart has a Call History. From Call History, you can view your incoming, outgoing, missed, and dismissed call history. You can TAP any call record for more options including calling back, sending a text message, adding to contacts, and viewing caller details.
A:AnswerWe are so glad you asked that question. The Lively Smart has a hearing aid compatibility (HAC) rating of M4/T4 and will work with most hearing aids. The Lively Smart also supports numerous Bluetooth accessories up to Bluetooth version 5.0. However, because Bluetooth accessories can vary drastically, please refer to the accessory manufacturer’s User Guide on specific instructions on pairing it to your phone.
A:AnswerHello John! Please press and hold the power button and select the "Restart" option. If you need further assistance, please contact out Customer Service team.
A:AnswerGreat question! You have the ability to toggle on or off your mobile data by following these steps. From the Home screen tap on Settings. From the Settings menu, tap on Advanced Settings. Then tap on Network & Internet and then tap on Data Usage. You will then see the option “Cellular Data” with a toggle switch. Simply tap on the toggle switch to turn the data On/Off. When in the Off position, the toggle switch will be gray. Please keep in mind that the data will need to be on for you to receive Usage Details, MMS and/ or group messages. For more information, please visit the Support page of our website.
A:AnswerGreat question! To block a number on the Jitterbug Smart3 you will need to select Contacts, from the Home screen. Once the Contacts screen is displayed, tap on Options in the upper right-hand corner. Then select View Blocked Contacts. From this screen you will see all of your blocked numbers, to add a new number to the list, tap on Add Blocked Number. For more details on the Jitterbug Smart3, please visit the Support page of our website.
A:AnswerTypically the time frame for rings depends on the wireless connection between the carriers of the call. For further assistance please contact Customer Service at 1-800-733-6632 Mon-Fri 6am-6pm Pacific time.
A:AnswerGreat Question ! From your unlocked Home Screen tap Contacts. Scroll to the contact you wish to delete/edit and tap to select. Tap the Options icon on the top right of the screen. Tap Delete Contact. Confirm by tapping DELETE. Please contact our Customer Service for assistance. We can be reached at 1-800-733-6632, between the hours of 6:00am and 6:00pm PT, seven days a week.
A:AnswerWe are sorry to hear that you are having trouble with accessing Voicemail on your Jitterbug Smart3. For additional support, please contact our Customer Service team at 1-800-733-6632.
