Questions & Answers

Q: QuestionIs there a charging indicator light to know when it’s fully charged?

Asked 5 years ago by Mystic.

• A:Answer I don't think so, but it does let you know when the battery is below 10 percent by beeping.

  Answered 5 years ago by Clare

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Q: QuestionDo these support surround sound on linux? I run linux as my main partition, and would like to know if the virtual surround sound works before I buy them.

Asked 4 years ago by Shyden.

• A:Answer Hello Shyden, The advanced features of the G733 require Logitech G HUB software, which you can download for free using this link: https://support.logi.com/hc/en-us/articles/360053540233-Download-Stub-G733.

  Answered 4 years ago by Logitech

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Q: QuestionDoes this headset have to charge? If so, how do you charge it?

Asked 5 years ago by Fj.

• A:Answer You do have to charge it and you can do so by connecting it to your laptop/pc with the USB cable it comes with.

  Answered 5 years ago by nova

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Q: QuestionDoes this work on iPad/iPhones? Or just PCs?

Asked 5 years ago by Wc.

• A:Answer I bought a lighting to USB camera adapter and it works fine except for phone calls. Perhaps you can do the same if you have a USB-c to camera adapter.

  I would recommend:

  • 

    Apple - Lightning-to-USB Camera Adapter - White

    User rating, 4.43 out of 5 stars with 2291 reviews.

    (2,291)

  Answered 4 years ago by Anonymous

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Q: QuestionWould this work on m1 macbook air when plugged into usb hub

Asked 4 years ago by Anonymous.

This question was asked about the related product: Logitech - G733 LIGHTSPEED Wireless Over-the-Ear Gaming Headset for PS4, Windows - Black

• A:Answer noo G733 LIGHTSPEED doesnt work with MacBook Air (M1, 2020) version 10 or newer, I have version 11.3.1 still doesn't work....

  Answered 4 years ago by elin

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Q: QuestionHow come this doesn't work with the Xbox Series S? It works for my PS4, PS5, & PC, but just not the Xbox.

Asked 3 years ago by LKLO90.

• A:Answer Hello LKLO90! That is correct, the G733 LIGHTSPEED Wireless DTS Headphone:X v2.0 Over-the-Ear Gaming Headset is only compatible with the PC, PS4 & PS5, and the Nintendo Switch (for game sound only), but it is not compatible with any Xbox consoles. Most PC headsets connecting via USB will have a similar compatibility (PC, Playstation and Nintendo Switch), unless the headset is designed for the Xbox first. A good example of this would be the Astro A20 Wireless Headset (or the Astro A50's), there is a version designed for Xbox consoles and the PC, and another version designed for Playstation consoles and the PC. But the Playstation version won't work for the Xbox, and vice versa.

  Answered 3 years ago by Logitech

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Q: Questioni lost the USB thing so is there any way to be able to use them without it like can i use it with a cord and also how can i order just a replacement usb

Asked 5 years ago by Anonymous.

• A:Answer Unfortunately, the G733 headset only works with the USB receiver and won't work wired. As for getting a replacement USB receiver, I would recommend reaching out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to see if they can get you a replacement receiver.

  Answered 5 years ago by Logitech

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Q: QuestionCan I buy a replacement USB dongle for the g733

Asked 4 years ago by TW.

• A:Answer Hello TW! The G733 LIGHTSPEED Wireless DTS Headphones:X v2.0 Gaming Headset USB dongle isn't something sold separately unfortunately, but I would try contacting Logitech's customer support, as sometimes they have access to a wider range of parts than what's available on their website: https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393&pID=b73d5a45-e7a6-11ea-a3ae-399727cfb703

  Answered 4 years ago by Logitech

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Q: QuestionCan you get replacement USB plugs for it, if say, for instance, your new puppy eats yours? How would one go about doing that?

Asked 5 years ago by SarahAK.

• A:Answer Try checking the Logitech website for the model specs and instruction manual. I think I read somewhere that it does but I can't confirm. It does have replaceable cushions and that fabric lining.

  Answered 5 years ago by JennK

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Q: QuestionCan you turn off the light or is it always on?

Asked 5 years ago by Light.

This question was asked about the related product: Logitech - G733 LIGHTSPEED Wireless Gaming Headset for PS4, PC - Blue

• A:Answer Hello. You can control the lighting on the G733 using our GHub software. It can be downloaded for free here: https://www.logitechg.com/en-us/innovation/g-hub.html

  Answered 5 years ago by Logitech

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