1-1 of 1 Answer
We regret that you are having concerns with your Maytag® Washer, and for it being unbalanced or for the vibration. Please see below for some additional troubleshooting tips for this concern. Is the washer out of balance? An unbalanced load causes noise, vibration, reduced spin speed, and clothes remaining wet. Self-Correction: The washer tries to self-correct by refilling and gently rotating to redistribute the load. If it fails, an error message appears. Manual Correction: If a significant imbalance is detected (loud noises, excessive shaking, wet clothes), you may need to redistribute the load manually. For more details on correcting and preventing out-of-balanced loads, review Washer is Unbalanced or Overloaded. Is the washer properly loaded? Place clothing in loose heaps evenly around the agitator to prevent vibration. Never overload: Clothes should be loosely added and only as high as the top row of holes in the wash basket. Water Level: Do not add extra water. The water level is designed for the impeller and clothes to engage; too much water causes floating and reduces cleaning action. Are heavy or large items being washed? Check Care Label: Ensure the item is machine washable in a top-load washer. Distribution: Distribute water-absorbent items (quilts, blankets) in a doughnut shape around the impeller. Load Size: Do not wash a single absorbent article (e.g., one rug); wash two or three to balance the load. Grouping: Wash similar items together. Ensure the top of the impeller is visible. Is the washer level? The washer must be level, with all four feet in firm contact with the floor. Check: Rock the washer diagonally. If it rocks, it needs to be leveled. An unlevel washer can cause loads to become unbalanced, resulting in improper spinning, excessive noise, and vibration. If using a drain pan, leveling legs may need adjustment to raise the machine's height. If the above steps do not resolve your concerns, please feel free to use any of the options below: Facebook: https://tinyurl.com/Maytag-Facebook Instagram: https://tinyurl.com/Maytag-Corp-Instagram Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET) We're ready to help and look forward to speaking with you!
Sorry, there was a problem. Please try again later.
