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This depends on how the sound bar is connected to your TV, and how the audio/sound settings of the TV are set up. Sound bars generally offer a few different connection options, and many TVs have additional settings for routing audio and different audio output formats. If you contact our support department and provide these details, we should be able to provide some suggestions. Our support department can be reached at 626 965 1008 Monday-Friday 9:00AM ~ 5:00PM PST or by emailing [email protected]
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