A:Answer We understand your frustration and sincerely apologize for the inconvenience. The fastest way to get support is to contact us directly through Best Buy, where our team can respond more quickly and address your concerns.
A:Answer Thank you for reaching out. We understand your concern regarding the price difference.
The product you’re referring to, the NovaWalk W50, has a 12% auto incline, while our W50 LITE model features a 10% auto incline, which may account for some of the price difference.
Please rest assured that all of our products are brand new. Any returned or refurbished units are typically disposed of and are not resold. The price difference you are noticing may be due to promotions or pricing variations between platforms. We strive to offer competitive prices directly on our website.
We hope this clarifies your concerns. If you have any further questions, please feel free to ask.
