The is how the box arrived. In unbelievably horrendous condition!

I finally found a walking pad with elevation and a decent walking speed! I haven’t had it long but so far it works great. I use it for working and indoor walks in the evenings and weekends in the winter months. My only small complaint is I don’t feel like the wheels on the front help much for moving it. I also found the perfect table on Target.com to go with it.

It stopped working in less than a month. It sent me falling and scrambling to catch myself about 3 weeks in. I contacted support, they asked for videos and pics, which I provided. They say it's the lower control board (I have doubts, based on what it did) and sent a replacement, but I still haven't received it. So, it has now taken longer to get a service help (30 days so far) than it did for it to break down. I ordered the Merach because it supposedly was a "real" fitness company. I think I could have gone with a no name brand for this result or better. Disappointing. It was working pretty well and was serving it's purpose. The length and width of the walking surface is pretty good. I'm 6'2" and about 195lbs, it is on the edge for proper size, but good enough for my use. I wasn't using high speeds, just trying to get movement during the work day. I sit all day for work and thought I might be on track for a big improvement, but will have to start over. I would recommend a walking pad, I just can't say this one. I'm also not impressed with Merach customer service.

Love it. It isn't too loud and doesnt take up too much space. It is controlled fully by a remote, so don't lose that.

DO NOT PURCHASE - Absolute waste of money. After just 3 weeks it started to jerk and the following week, it began to over heat. The way the company resolved the issue was by saying they would send me a motor and I could replace it. I am not a technician so I am not sure why they believed I should fix their issue. They then responded with generic messages with seemed to be AI or scripted then marked the issue as resolved. Do not puchase.