A:AnswerHi there Patrick!
Depending on your insurance plan, your purchase may be eligible for out-of-network reimbursement. Simply submit your receipt to your provider (and confirm your coverage with your insurance company in advance, as Meta cannot verify reimbursement).
A:AnswerHello there, Curt!
The display is more than just a update for the operative system for your glasses. It is a built-in technology within the lenses that allows the see the Display feature on the glasses.
If you'd like to find out more about our products and their specifications, feel free to send us a message through any of our support channels!
A:AnswerHi there Ashly,
We appreciate that you are trying give someone an amazing gift, but the purpose of the demo is to ensure that the fit proper fit of the device.
The Meta Ray-Ban Display requires a good fit to be comfortable and to be able to see the actual visual display properly, it is also important to get the proper fit for the Neural Band otherwise it may be difficult to use the hands free controls.
So while it may not be a surprise for the recipient, it would be best to have them take the demo so you can get them fitted properly!
A:AnswerHi there!
Thanks for the question!
Yes you can certainly have prescription lenses that work with the Display, there are however a few limitations on the strength of prescription we can use for them at the moment.
We are only able to craft lenses for the Meta Ray-Ban Display with a total power of between +4.00 and -4.00 ( Total Power is a combination of your Sphere and Cylinder values).
Additionally we are only able to support Single Vision lenses, so we aren't able to support prescriptions with Progressive Lenses or have a Prism value.
We hope this helps!
A:AnswerHey there,
You most certainly can! You can get Rx lenses for the Meta Ray-Ban Display at participating retailers.
Just note that you need to have a valid prescription from your optometrist, and you need to be within our eligible range of -4.00 and +4.00 total power.
We hope to see you in a pair very soon, and we hope that you get to see into the future with a prescription pair of Meta Ray-Ban Display!
A:AnswerHey there,
At the moment, the only way to purchase the Meta - Ray-Ban Display & Neural Band with prescription is through the link provided during the demo.
A:AnswerHi there Nate!
Thank you for your interest.
We do indeed offer Transition Lenses for the Meta - Ray-Ban Display glasses.
They are currently available in the Frame colors of Sand and Black.
Both versions offer "Clear to Grey Transitions" lenses.
Have a great day!
A:AnswerHi there,
Thanks for your interest in the Meta Ray-Ban Display glasses.
It's great to know that you were able to attend your fitting demo in February. We hope you had a great experience!
Our goal is to have everyone’s exact size and color combo in stock. However, due to demand, there’s a chance your preferred SKU may not be in stock at the time of your appointment, which could explain why you haven't received your confirmation email yet.
If the store is sold out of your preferred color and size, you’ll be added to a waitlist and notified as soon as it’s available.
We hope this information is helpful. Thanks!
A:AnswerHi there!
You can book yourself in for a Demo, with our partners over at Best Buy over at the Meta Store website!
Once you have attended the demo and have been fitted properly for the Meta Ray-Ban Display you can then make a purchase with Best Buy, or if you require a prescription they will be able to provide you with a purchase link to make a purchase.
We hope this helps!
A:AnswerHey there Rich,
You can indeed use your health insurance for your Meta - Ray-Ban Display & Neural Band order.
The whole order will be through your insurance but we can't split the order into insurance and a finance company.
We hope this helps. If you have any further questions you can head over to Meta Support and chat directly with one of our agents!
A:AnswerHey there,
Yes you can indeed get your prescription lenses added to your Meta - Ray-Ban Display & Neural Band. Simply express the desire to our in-store reps after completing your demo and they will guide you further.
It's important to note that the Meta - Ray-Ban Display & Neural Band only support single vision prescriptions. We do not support Bi-focal or indeed progressive lenses.
A:AnswerHello Omaha!
Thank you for taking the time to ask such an interesting question.
In order for you to be able to purchase a second pair of Display glasses you will need to go to a store in your vicinity that is an authorized retailer of the Meta Ray-Ban Display glasses, as the Display glasses are only available to purchase in store.
You can find more information about this on the Meta website.
We wish you a wonderful rest of your day!
A:AnswerHey there,
We understand that you're experiencing issues with the purchase link for the Meta Ray-Ban display glasses and that's no what we want you to experience.
So we can further support you it would be great if you could reach out to us on X, our handle is @MetaStoreHelp!
