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Questions & Answers

Page Showing 161-180 of 439 questions
  • QuestionCan it make a translation languages

    Asked by Anonymous.

    • Answer Thank you for your thoughtful question, BestBuy Consumer! We’re glad you’re interested in the Meta Ray-Ban Display & Neural Band AI glasses. These smart glasses are designed with advanced features, and yes, they can support translation between languages 🌐. The glasses use built-in AI to provide live translation for everyday conversations, with captions appearing directly on the in-lens display. Currently, they support several major languages like English, Spanish, French, and Italian, with additional options expanding over time. This makes them especially useful for travel, study, or connecting across cultures. We’re happy to hear your curiosity about this innovative product, and we truly appreciate your engagement. ✨ Thank you for sharing your interest, it’s feedback like yours that inspires us to keep bringing exciting technology to our customers. If you’d like to continue the conversation for faster service, you can also submit a new request via chat or WhatsApp at https://www.meta.com/help/support/.

      Answered by Meta Store Support

  • QuestionCan I put my tinted prescription in these glasses?

    Asked by Mann.

    • Answer The prescription goes up to minus four

      Answered by JEREMYG

  • QuestionWhen do they release

    Asked by Nell.

    • Answer Hi Nell, The Meta Ray-Ban Display released on Sept 30, 2025, in the US. Due to high demand, international expansion is currently delayed. Purchases require a custom fitting, so check live availability or book an appointment near you via the Meta Demo. If you have any questions, please contact us via Meta Store Support as we will be ready to help. Have a good day!

      Answered by Meta Store Support

  • QuestionWhy can’t I buy these from home? Why is an in person demo required?

    Asked by Don.

    • Answer Hi Don! Thank you very much for your query! We can first advise that the primary reason you would be unable to purchase the Meta Ray-Ban Displays from home is because an in person demo is fully necessary. The reason why an in person demo is necessary is to ensure you’ve tested the product, made sure you’re comfortable using a monocular display, and confirmed you’ve got the right size and fit. Meta Neural Band fitting in particular is critical to ensure that the sensors are placed correctly and can pick up the muscle signals in your wrist. During your demo, our associates will help size you properly and show you the correct placement and tightness required for optimal use.

      Answered by Meta Store Support

  • Questioncan the in-lens display be seen on the left lens of the glasses

    Asked by Anonymous.

    • Answer Hi there! Thanks for the question! The visual display for the Meta Ray-Ban Display is only visible in the right lens, we hope that this helps you come to a decision!

      Answered by Meta Store Support

  • QuestionCan build progressive

    Asked by Daven.

    • Answer Hi there Daven, Thanks for the question, at the moment the Meta Ray-Ban Display is only available with single vision lenses. This is due to the complexity of the Display lenses but we are always looking for ways to expand on our range of lenses.

      Answered by Meta Store Support

  • Questioncan a perscription len work with these glasses

    Asked by mac.

    • Answer Hey there Mac, Yes you can get prescription lenses as checkout as long as you are in the USA, You can also add prescription after purchase at one of our certified retailers.

      Answered by Meta Store Support

  • QuestionThey have transition lenses?

    Asked by Potentialbuyer.

    • Answer Hey there, Yes! All displays come with transition lenses to help you see the display better in sun. I hope this helps!

      Answered by Meta Store Support

  • QuestionHow comes the in-lens is on one side ? Will this not affect vision in future ?

    Asked by MaxwellO.

    • Answer Hey there Maxwell That's a great question, you should refer to our Meta Ray-Ban Display Safety Guide on our website for the latest up to date details on the Meta Ray-Ban Display, it's uses and best practices!

      Answered by Meta Store Support

  • QuestionCan you just get these in dark tint for sunglasses?

    Asked by Sherri.

    • Answer Hi Sherri! Thank you so much for your Query regarding the lenses of the Meta Ray-Ban Displays. We can advise that while you cannot get dark tinted lenses as a default the Displays would come with transition lenses. This means that while you're indoors your glasses would remain clear but as soon as they are exposed to UV rays they would darken into grey to effectively act as sunglasses for you!

      Answered by Meta Store Support

  • QuestionAre these glasses available for prescription lenses?

    Asked by Anonymous.

    • Answer Hey there, Yes, Meta Ray-Ban display glasses are compatible with prescription lenses, offering a range of -4.00 to +4.00 total power (sphere and cylinder combined). You can order them with prescription lenses directly from Ray-Ban.com or at certified retailers. For any further queries, don't hesitate to reach out to us via Meta Support!

      Answered by Meta Store Support

  • QuestionHow many laugages

    Asked by Anonymous.

    • Answer Hey there, The live translation feature is an excellent quality of life feature, and we're glad that you're interested in it! As of right now, the Meta Ray-Ban Display supports four languages: English, Spanish, French, and Italian. We also have more planned for the future so keep an eye out! Whether your hanging with hermanos, or having fun with famiglia, you will always be part of the conversation!

      Answered by Meta Store Support

  • QuestionDo you support Chinese-English mutual translation?

    Asked by Sanndy.

    • Answer Hi there Sanndy, To answer your question, Chinese(Mandarin) is a supported language for translation. You can check out our public article "How to use live translation on AI glasses" for further information. We hope this helps!

      Answered by Meta Store Support

  • QuestionWill there glasses support progressive lenses prescriptions?

    Asked by Anonymous.

    • Answer Hi there, Meta Ray-Ban Displays do indeed support progressive lenses! We hope that this helps!

      Answered by Meta Store Support

  • QuestionCan prescription be put in the ones with the arm band

    Asked by Bigmush.

    • Answer Yes They charge extra

      Answered by VICENTE

  • QuestionWhat is the return policy on them.

    Asked by Parm.

    • Answer Hey there We have a 30 day remorse return policy for all our products, great question. Thanks for asking!

      Answered by Meta Store Support

  • QuestionCan these glasses, after hitting a golf ball, help you find it?

    Asked by Kootchy.

    • Answer Hey there! Thanks for your interest in the Meta Ray-Ban Display glasses. While you're wearing the glasses, you can ask Meta AI "What am I looking at?" for a brief description of what you're looking at. This may help find those wayward golf balls!

      Answered by Meta Store Support

  • QuestionWhat’s the wristband for. What are its functions

    Asked by Anonymous.

    • Answer Hi there, Great question! The technology inside the Meta Neural Band interprets your muscle signals to navigate Meta Ray-Ban Display’s features. With subtle gestures and haptic feedback, you can read messages, answer calls, silently engage Meta AI and more without touching your glasses or phone. Made from high-performance textiles, the band is stylish, lightweight and adjustable for a perfect fit.

      Answered by Meta Store Support

  • QuestionDoes it help people with hearing loss

    Asked by Anonymous.

  • QuestionWhat version are these glasses? Are these glasses the RAY-BAN META BLAYZER OPTICS - GEN 2? I don't see theses specific details anyway.

    Asked by Anonymous.

    • Answer Hello there! These are the Meta Ray-Ban Displays. Unlike the Ray-Ban Meta Gen 2, which focuses on audio and AI, this model features a built-in viewfinder in the right lens for viewing text and media directly. Feel free to check out our official Meta website! You'll find a detailed breakdown of all the features there.

      Answered by Meta Store Support