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Questions & Answers

Page Showing 101-120 of 439 questions
  • QuestionHow do I know what band size I need?

    Asked by TracyBrown.

    • Answer Hi there Tracy! If you book a demo over at the Meta Store website, when you attend your appointment you will be fitted for both the Neural Band and the Meta Ray-Ban Display itself. It is crucial to get the correct fit and feel so you can make the most out of the device!

      Answered by Meta Store Support

  • Questioncan you get prescription lenses for these

    Asked by Golfday.

    • Answer Hello Golfday! You can absolutely experience these advanced AI glasses with custom prescription lenses! You have the option to order your tailored prescription directly when customizing your frames online, or you can bring your valid prescription to a certified retail provider. Discover all the frame options at the official Meta website!

      Answered by Meta Store Support

  • QuestionDo these have transition lenses?

    Asked by Aaron.

    • Answer Hi Aaron, Yes! All Meta Ray-Ban Display glasses come with transition lenses by default, so they'll adapt to whatever environment you're using them in! We hope this has helped - happy shopping!

      Answered by Meta Store Support

  • QuestionThis meta rayban display are transition?

    Asked by MarcoCorona.

    • Answer Hello Marco, yes, absolutely. The Meta Ray-Ban Display smart glasses are equipped with premium Transitions lenses. They are designed to adapt beautifully by staying completely clear while you are indoors and automatically darkening when you step outside into the sunlight. Explore all the incredible display details on the official Meta site.

      Answered by Meta Store Support

  • QuestionDo the Meta Rayban Wayferer display come in the larger size??? 52???

    Asked by David.

    • Answer Hi David! The incredibly futuristic Meta Ray-Ban Display & Neural Band frames are uniquely engineered as an optimized Standard frame profile matching a Size 51-23 configuration! If you need a more customized fit, the accompanying Neural Band wristband comes in three sizes (including Large) for perfect comfort. Let's get you set up!

      Answered by Meta Store Support

  • QuestionCan I trade in my Meta Glasses Gen 3

    Asked by Joshua.

    • Answer Hi Joshua! You can absolutely participate in the Wearables Trade-In Program to see if your current pair qualifies for a credit upgrade. Simply head over to the official Meta Store site, add a new pair of smart glasses to your shopping bag, and tap the Start Trade-In button to complete the condition survey and get your instant value quote!

      Answered by Meta Store Support

  • QuestionAre you able to turn in your old metas and just pay the difference for the new one?

    Asked by Anonymous.

    • Answer Hi there, Thanks for your interest in the Meta Trade-in Program. This program ran from November 17, 2025 - December 31, 2025 for select products, excluding Meta Ray-Ban Display. This offer is no longer available but we encourage you to check our website from any promotions or discounts that may arise in the future. Thanks for your query and have a good weekend.

      Answered by Meta Store Support

  • QuestionCan you watch movies on these? Like prime video or Netflix

    Asked by Brenin.

    • Answer Hey Brenin, Thank you for asking! Ray-Ban Meta smart glasses do not have a built-in screen or display, which means you cannot watch movies or stream video services like Prime Video and Netflix directly on them. Instead, the hardware is designed as a hands-free device focused on high-quality audio playback, capturing first-person photos and videos, and interacting with Meta AI via voice commands. For a complete overview of the hardware features and capabilities, please check the Meta Help Center.

      Answered by Meta Store Support

  • Questionif i wear readers to see can i adjust to use the glasses as readers

    Asked by dee.

    • Answer Hey Dee, good day! We are absolutely thrilled to share more about the incredible design of these glasses! You can absolutely enjoy this amazing technology tailored to your vision needs. The Meta Ray Ban glasses are fully compatible with prescription lenses, including progressive lenses or specialized reading prescriptions. We recommend visiting an authorized Ray Ban retailer or a certified eye care professional who can fit the high-tech frames with your exact custom reading prescription. This ensures you experience both crystal-clear vision and the full power of our display and neural features seamlessly! We look forward to having you join the future of smart eyewear! We see the future through your Vision!!!

      Answered by Meta Store Support

  • QuestionCan you get prescription lenses with these glasses and do you have to get Transitional lenses with these glasses???

    Asked by Dee.

    • Answer Hi Dee! Thanks so much for reaching out to Best Buy with your question! Yes, you can absolutely get prescription lenses with Ray-Ban Meta smart glasses, and no, you do not have to get Transition lenses! • Prescription Compatibility: The frames are fully compatible with prescription lenses. You can purchase the glasses at Best Buy and take them to a certified provider (like LensCrafters) to have your custom prescription lenses crafted and installed. • Lens Options: Transition lenses are completely optional. You can choose standard clear lenses, fixed sunglass tints, or Transition lenses depending on what fits your lifestyle best. We hope this helps you pick the perfect set of lenses for your new smart glasses!

      Answered by Meta Store Support

  • QuestionWhat are the different band sizes

    Asked by Trease.

    • Answer Hey Trease, The Meta Neural band comes in 3 different sizes - Small (1), Medium (2), and Large (3). To find out what size is right for you, you can either demo the band in store, or go to our store page and select "Find your size". We hope this has helped, and we hope that you find the perfect fit soon!

      Answered by Meta Store Support

  • QuestionDo the lenses transition to sunglasses?

    Asked by Anonymous.

    • Answer Hello there. Yes, the Meta - Ray-Ban Display & Neural Band AI glasses featuring Transitions Grey lenses absolutely adjust to function as sunglasses. These intelligent photochromic lenses automatically darken into category 3 sunglass tints when exposed to UV light outdoors, then fade completely clear indoors.

      Answered by Meta Store Support

  • QuestionDo the glasses are transitions?

    Asked by Cmonroy.

    • Answer Hi there! Yes indeed they do! The Meta Ray-Ban Display AI glasses come with transition lenses as standard! For more information on product specifications, you can visit us over on the Meta Store!

      Answered by Meta Store Support

  • QuestionCan the images be seen from outside the glasses?

    Asked by Jay.

    • Answer Hi Jay, The display can not be seen from outside the glasses - what you see within your Meta Ray-Ban Display glasses are for your eyes only! We hope this has helped, and we hope to see you in a pair very soon!

      Answered by Meta Store Support

  • QuestionAre these glasses transitions?

    Asked by Jesus.

    • Answer Yes

      Answered by Fishbate88

  • QuestionWhat languages does it translate

    Asked by Hank.

    • Answer Hey Hank, good day! We have some absolutely phenomenal information to share about our real time translation capabilities! The Meta Ray-Ban Display & Neural Band glasses support two way live translation and text captions across more than 20 languages. When you are traveling or handling global business, you can download dedicated offline language packs directly to your device for our core group of languages, which includes English, Spanish, French, Italian, Portuguese, and German. This means you can get instant, seamless translations anywhere in the world, even if you are entirely disconnected from Wi-Fi or cellular data! When your smart glasses are connected to the internet through your mobile app, an even wider world of communication unlocks right at your fingertips. The extended list adds support for a massive variety of global languages, including Hindi, Arabic, Mandarin Chinese, Russian, Japanese, Korean, Swedish, Finnish, Indonesian, Vietnamese, Thai, Turkish, Greek, and Dutch. Whether you are using voice commands to translate a live conversation or looking at an unfamiliar sign to overlay quiet captions directly onto your private in lens display, we designed this system to break down barriers effortlessly. If you want to explore the setup process or customize your preferred language defaults, please connect with us directly at our official Meta Store Support site so we can get you fully dialed in! We see the future through your Vision!!!

      Answered by Meta Store Support

  • QuestionCan I put my prescription in these glasses and still have the display feature

    Asked by Jazz.

    • Answer Yes, you can use prescription lenses in the Meta Ray-Ban Display glasses while keeping the built-in micro-display fully active. The monocular 600 x 600 pixel display built into the right lens and the wrist-worn Neural Band are engineered to remain functional with a prescription script, but you must follow official guidelines to avoid damaging the waveguide components.

      Answered by Meta Store Support

  • QuestionCan I put my prescription in?

    Asked by Anonymous.

    • Answer Hello, there! Yes, you can absolutely add your prescription to Meta AI smart glasses! If you buy them through Best Buy, you can select the "shop prescription lenses" option on their product page or buy standard frames and take them to a certified optical provider to get your lenses fitted. If you are purchasing the Meta Ray-Ban Display model, the prescription must be ordered at the exact time of purchase through a certified retailer after an in store fitting. We can't wait to see you rocking your new frames!

      Answered by Meta Store Support

  • QuestionDoes this model work with 18 birdies golf app? Some say yes others say no, does anyone have a pair that they have used with the app?

    Asked by Tactful.

    • Answer Hey There, good day! We have some absolutely phenomenal news to supercharge your next round on the course! Yes, this model absolutely works with the 18Birdies golf app! We have officially partnered with 18Birdies to bring a completely hands free, voice controlled AI caddy experience straight to your smart glasses. When you hit the links, you can leave your phone right in your pocket. By simply using voice commands, you can prompt the system to start a round, ask for real time GPS yardages to the front, back, or pin, get tee box guidance, and easily log your scores by saying "Hey Meta, log a birdie on hole one". If you happen to have an 18Birdies premium subscription, the integration gets even more powerful by unlocking personalized club suggestions and wind adjustments directly through your open-ear audio speakers! You can try checking with the articles "Elevate Your Golf Game With Meta AI Glasses, 18Birdies, and Arccos" and "How to connect 18Birdies to AI glasses" on our official Meta website for detailed information. We are incredibly excited to get you out on the green with this game-changing tech. If you need any assistance getting your apps paired up or checking your settings, please connect with us directly at our official Meta Store Support site so we can get you dialed in. Swing big and have an amazing round! We see the future through your Vision!!!

      Answered by Meta Store Support

  • QuestionIs Meta - Ray-Ban Display compatible with iPhone?

    Asked by PK.

    • Answer Yes they are compatible with Android Samsung and iOS Apple. The only requirement is that your phone is updated to the latest version AND download the Meta app. Have fun- hope this helps!

      Answered by CipherV