A:AnswerYou’ll need to get new password. Attempt to login then you should be prompted “Forgot password “ at this point it will ask for email address etc...
A:AnswerThank you for your question. Step-by-step instructions for downloading and installing Microsoft 365 Family may be found here: https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658
A:AnswerThank you for your question. If you have an active Microsoft 365 Family subscription, you can share it with up to 5 members of your household. Each household member you share your subscription with can install Microsoft 365 on all their devices and sign in to five devices at the same time.
To add someone to your subscription, visit account.microsoft.com and follow the on-screen instructions to add a user. Each person you add will receive an email with the steps they need to follow. Once they have accepted and completed the steps, their information, including the installs they are using, will appear on their My Account page. You can stop sharing your subscription with someone or remove a device they are using at account.microsoft.com.
A:AnswerAutomatically renewing Microsoft 365 Family subscription will renew each year for $99.99 (or then-current price) unless canceled before yearly renewal date.
A:AnswerSwitching or extending your subscription has never been easier. Simply visit your Microsoft account, where you will be able to access your current subscriptions, and make any necessary adjustments you see fit.
A:AnswerThank you for your question. Yes, Microsoft 365 Family may be used on MacOS devices such as MacBook Pro, and can be installed on both of your computers.
A:AnswerIt sounds like you may be interested in Office Home & Student 2019 or Office Home & Business 2019, which are one-time purchases for one person and one device.
A:AnswerCheck out our installation Support page here: https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658
