Questions & Answers

Name: Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
Brand: Microsoft
SKU: 6402562
Price: 129.99 USD
Rating: 4.5 (11008 reviews)

Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

Model:: 6GQ-01353; |
SKU:: 6402562

User rating, 4.5 out of 5 stars with 11008 reviews.

Highly rated by customers for:

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QuestionWill Outlook (Office 365) function in this Win 10 Home?
Asked 5 years ago by LarryJ.
- Answer Yes, it will.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionI’m ordering 2 laptops online I want the office 365 home up to 6 people (Physical) am I able to have geek squad install that on both laptops ?
Asked 5 years ago by Larry.
- Answer Yes, they should be able to.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionI bought this in November 2019. Why am I getting a charge for my annual renewal in February 2020?
Asked 5 years ago by Anonymous.
- Answer Please reach out to our Customer Support Team for help solving this: https://support.microsoft.com/en-us/contactus/.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionI might not want to subscribe just yet. Can I subscribe later (how long after the purchase date do I have before the key expires)? I still have not scratched the card so I don't know the product key.
Asked 5 years ago by dc1212.
- Answer We suggest that you redeem your code within 180 days.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionI had this on a lap top and when I was not connected to a WiFi, the software stopped working. Many time I am working on the laptop in places without WiFi. Is this still a problem?
Asked 5 years ago by laptop.
- Answer Office 365 Home can be used both online and offline. However if your files are saved on the cloud, you won't be able to update them until you are back online.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionCan I run my old Office suite at the same time as the new Office 365 on my desktop temporarily until I see if the the 365 causes any problems with existing documents, spreadsheets, etc.? Usually new software causes bumps
Asked 5 years ago by chubb65.
This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
- Answer We recommend that you remove older versions of Office to have the smoothest installation experience.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionWill the Activation date will be same for all the users? If they activate at different dates? Or it varries accordingly for each individual.
Asked 5 years ago by Charles.
This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
- Answer same as the initial.
  Answered 5 years ago by Obxers
  Answer this question
QuestionI currently use an older version of Outlook. If I upgrade to Office 365, I assume it contains a newer version of Outlook. Will my upgrade allow me to import all of my current contacts? If so is that automatic?
Asked 5 years ago by RottenRonnie.
- Answer Yes, it will allow you to import your contacts.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionA friend has purchased the Office 365 6-user package and would like to add me as a user. Is this possible?
Asked 5 years ago by JJLLDD.
- Answer Yes, it is. They just follow the steps outlined here: https://aka.ms/AA4rino.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionHow can I confirm what version of Office 365 subscription I currently have?
Asked 5 years ago by puhs68.
This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
- Answer Click File, Account, and then look at the Product Information.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionI am currently a student, I wasn’t aware that if you are a student you can received the office 365 for free. Can I cancel the subscription even though they installed it in my computer already ?
Asked 5 years ago by Bri.
- Answer You can cancel the subscription so that it doesn't renew by following the steps here: https://aka.ms/AA4zgfc.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionDoes 6 user mean it can be installed on 6 different computers or devices?
Asked 5 years ago by Rick.
- Answer No, it's even better. It means that you can share your subscription with up to 6 people who each get their own Office 365 benefits including, the ability to install Office 365 Home on as many devices as they need, 1 TB OneDrive cloud storage, access to the whole Office Suite, and all the other great features of Office 365. You can learn more about how to share your subscription here: https://aka.ms/AA4rino.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionDon't have package for Microsoft Office 365, (which will automatically renew in January) Need to download on a new computer. Where can I get my product key?
Asked 5 years ago by PatG1.
- Answer You will get the product key from Best Buy when you purchase it.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionCan I install this on my iPad Pro 12.9 screen
Asked 6 years ago by Debbie.
This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
- Answer Yes, you can. Learn how to install Office 365 on your iPad here: https://aka.ms/AA4rinc.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionWill this work on ipads?
Asked 6 years ago by jclangley1.
- Answer Yes, and you can learn more about how to install it here: https://aka.ms/AA4rinc.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionMy previously "Office 365 University" is about to expire in Dec. & I want to buy "Office 365 Home (up to 6 People) Auto-Renewal direct from Best Buy. Will my purchase through Best Buy become effective immediately or after my "University" expires?
Asked 6 years ago by Marcie.
This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
- Answer It will upgrade your subscription and add it's time to your existing subscription.
  Answered 5 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionI purchased Office 365 Personal today and now my wife wants Office installed on her computer as well. Is there anyway to update to Office 365 Home and pay the difference between Office 365 Home and Office 365 Personal ($30)?
Asked 6 years ago by Anon.
- Answer If you are ok with sharing the same OneDrive Cloud Storage then you can install Office on her device with your Microsoft Account. You will install it on her device through your Microsoft Account. You can learn how to do it here: https://aka.ms/AA4rq32.
  Answered 6 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionIs the Office 365 Home a 64 bit and compatible to Mac OS Catalina?
Asked 6 years ago by Ged.
This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
- Answer Yes, it is compatible with Catalina.
  Answered 5 years ago by Wayne
  Answer this question
QuestionIs there a monthly payment option for Office 365 Home? Was laid off and cannot afford $99 at the moment.
Asked 6 years ago by unemployed54.
- Answer Yes, Office 365 has a monthly purchase option.
  Answered 6 years ago by MicrosoftOutreachTeam
  Answer this question
QuestionI have a Mac and a PC. If I buy the 6 user package, can I use it on both the Mac & PC?
Asked 6 years ago by Anonymous.
- Answer Yes, you can.
  Answered 6 years ago by MicrosoftOutreachTeam
  Answer this question

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Questions & Answers

Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

Q: QuestionWill Outlook (Office 365) function in this Win 10 Home?

Q: QuestionI’m ordering 2 laptops online I want the office 365 home up to 6 people (Physical) am I able to have geek squad install that on both laptops ?

Q: QuestionI bought this in November 2019. Why am I getting a charge for my annual renewal in February 2020?

Q: QuestionI might not want to subscribe just yet. Can I subscribe later (how long after the purchase date do I have before the key expires)? I still have not scratched the card so I don't know the product key.

Q: QuestionI had this on a lap top and when I was not connected to a WiFi, the software stopped working. Many time I am working on the laptop in places without WiFi. Is this still a problem?

Q: QuestionCan I run my old Office suite at the same time as the new Office 365 on my desktop temporarily until I see if the the 365 causes any problems with existing documents, spreadsheets, etc.? Usually new software causes bumps

Q: QuestionWill the Activation date will be same for all the users? If they activate at different dates? Or it varries accordingly for each individual.

Q: QuestionI currently use an older version of Outlook. If I upgrade to Office 365, I assume it contains a newer version of Outlook. Will my upgrade allow me to import all of my current contacts? If so is that automatic?

Q: QuestionA friend has purchased the Office 365 6-user package and would like to add me as a user. Is this possible?

Q: QuestionHow can I confirm what version of Office 365 subscription I currently have?

Q: QuestionI am currently a student, I wasn’t aware that if you are a student you can received the office 365 for free. Can I cancel the subscription even though they installed it in my computer already ?

Q: QuestionDoes 6 user mean it can be installed on 6 different computers or devices?

Q: QuestionDon't have package for Microsoft Office 365, (which will automatically renew in January) Need to download on a new computer. Where can I get my product key?

Q: QuestionCan I install this on my iPad Pro 12.9 screen

Q: QuestionWill this work on ipads?

Q: QuestionMy previously "Office 365 University" is about to expire in Dec. & I want to buy "Office 365 Home (up to 6 People) Auto-Renewal direct from Best Buy. Will my purchase through Best Buy become effective immediately or after my "University" expires?

Q: QuestionI purchased Office 365 Personal today and now my wife wants Office installed on her computer as well. Is there anyway to update to Office 365 Home and pay the difference between Office 365 Home and Office 365 Personal ($30)?

Q: QuestionIs the Office 365 Home a 64 bit and compatible to Mac OS Catalina?

Q: QuestionIs there a monthly payment option for Office 365 Home? Was laid off and cannot afford $99 at the moment.

Q: QuestionI have a Mac and a PC. If I buy the 6 user package, can I use it on both the Mac & PC?

QuestionWill Outlook (Office 365) function in this Win 10 Home?

QuestionI’m ordering 2 laptops online I want the office 365 home up to 6 people (Physical) am I able to have geek squad install that on both laptops ?

QuestionI bought this in November 2019. Why am I getting a charge for my annual renewal in February 2020?

QuestionI might not want to subscribe just yet. Can I subscribe later (how long after the purchase date do I have before the key expires)? I still have not scratched the card so I don't know the product key.

QuestionI had this on a lap top and when I was not connected to a WiFi, the software stopped working. Many time I am working on the laptop in places without WiFi. Is this still a problem?

QuestionCan I run my old Office suite at the same time as the new Office 365 on my desktop temporarily until I see if the the 365 causes any problems with existing documents, spreadsheets, etc.? Usually new software causes bumps

QuestionWill the Activation date will be same for all the users? If they activate at different dates? Or it varries accordingly for each individual.

QuestionI currently use an older version of Outlook. If I upgrade to Office 365, I assume it contains a newer version of Outlook. Will my upgrade allow me to import all of my current contacts? If so is that automatic?

QuestionA friend has purchased the Office 365 6-user package and would like to add me as a user. Is this possible?

QuestionHow can I confirm what version of Office 365 subscription I currently have?

QuestionI am currently a student, I wasn’t aware that if you are a student you can received the office 365 for free. Can I cancel the subscription even though they installed it in my computer already ?

QuestionDoes 6 user mean it can be installed on 6 different computers or devices?

QuestionDon't have package for Microsoft Office 365, (which will automatically renew in January) Need to download on a new computer. Where can I get my product key?

QuestionCan I install this on my iPad Pro 12.9 screen

QuestionWill this work on ipads?

QuestionMy previously "Office 365 University" is about to expire in Dec. & I want to buy "Office 365 Home (up to 6 People) Auto-Renewal direct from Best Buy. Will my purchase through Best Buy become effective immediately or after my "University" expires?

QuestionI purchased Office 365 Personal today and now my wife wants Office installed on her computer as well. Is there anyway to update to Office 365 Home and pay the difference between Office 365 Home and Office 365 Personal ($30)?

QuestionIs the Office 365 Home a 64 bit and compatible to Mac OS Catalina?

QuestionIs there a monthly payment option for Office 365 Home? Was laid off and cannot afford $99 at the moment.

QuestionI have a Mac and a PC. If I buy the 6 user package, can I use it on both the Mac & PC?