Questions & Answers

Name: Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
Brand: Microsoft
SKU: 6402562
Price: 129.99 USD
Rating: 4.5 (11008 reviews)

Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

Model:: 6GQ-01353; |
SKU:: 6402562

User rating, 4.5 out of 5 stars with 11008 reviews.

Highly rated by customers for:

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QuestionIs this on a disc?
Asked 7 years ago by AKjon.
- Answer It is not on a disc, you just get avcode to use and download the software .
  Answered 6 years ago by Tatata
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QuestionI have OUTLOOK 2007 with thousands of emails. If I upgrade to Office 365 will I lose these? If not will I have access to them on all 5 installed machines?
Asked 7 years ago by Sealion.
This question was asked about the related product: Microsoft - 365 Family (5 Users) (1-Year Subscription-Auto Renew) - Android, Mac OS, Windows, Apple iOS
- Answer I had Outlook 2010 and upgraded to Office 365, I didn't lose any emails. Everything migrated over. Not sure about multiple machines, I installed on two and all emails were there after the installation.
  Answered 6 years ago by cwrkout
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QuestionThe product description lists 5 PC/Mac devices AND 5 tablets. Does this mean I can install on my Mac and my iPad and it only counts as one user?
Asked 7 years ago by ReadyBuyer1.
This question was asked about the related product: Microsoft - 365 Family (5 Users) (1-Year Subscription-Auto Renew) - Android, Mac OS, Windows, Apple iOS
- Answer I believe it says "up to 6 users," so if you are using the same login information for your Mac and iPad then it should only count as one user.
  Answered 7 years ago by Ivan
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QuestionHello. My computer does not have any software programs on it. Where can I find download instructions for Office 365 - home. Also, if I have any questions can I go to a Best Buy for help. Thank you
Asked 7 years ago by KRS12.
This question was asked about the related product: Microsoft - 365 Family (5 Users) (1-Year Subscription-Auto Renew) - Android, Mac OS, Windows, Apple iOS
- Answer I suggest you bring your computer to Best Buy, purchase the office 365 home and have the geek squad in store technicians install it for you.
  Answered 7 years ago by csrretireech2
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QuestionIf I let my Office 356 subscription lapse and don't renew it, will I loose access to the Microsoft Office Word, Excel, and PowerPoint that came with this product?
Asked 7 years ago by JosephSeed.
This question was asked about the related product: Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
- Answer Your files will become read only. You will be able to open them with another program and have full access. I have refused to pay them annually. I have switched to Pages and Numbers
  Answered 6 years ago by Azhadley
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QuestionI used the serial number on my laptop using my existing business outlook account. And I tried on the second PC, and it keep saying "already activated" and I tried to login with using my ID and password but not logging in. I am not admin for this account.
Asked 7 years ago by Anonymous.
This question was asked about the related product: Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
- Answer I believe it may be that if your employer has Office registered, that account would be identified as a commercial/business account and I expect that this "student and home" edition would not be available for that account.
  Answered 6 years ago by GlenS
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QuestionWill this subscription allow me to install it in spanish?
Asked 7 years ago by Martin.
This question was asked about the related product: Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
- Answer Yes
  Answered 6 years ago by Tara
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QuestionCan it be installed on 5 computers PLUS 5 Tablets?
Asked 7 years ago by LRHLS.
This question was asked about the related product: Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
- Answer No. It's 5 devices period.
  Answered 6 years ago by peep1000
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QuestionI was told my office 365 won't download because I have Norton instead of Mcafee! Is this true?!
Asked 7 years ago by Upsetbuyer.
This question was asked about the related product: Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
- Answer I am not aware of that issue. It is always a great idea to disable anti virus programs when installing genuine software. It comes from a reliable source and is free of malware. After install, enable the virus protection and you should be good to go.
  Answered 6 years ago by jayC
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QuestionI was told this doesn't work on my PC because I have Norton and not mcafee ! Is this true?!
Asked 7 years ago by Anonymous.
This question was asked about the related product: Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
- Answer I have McAfee and have had no problems at all. McAfee is very known for computer security, I don't see how a Microsoft program couldn't work with that application..I would think its the same for Norton
  Answered 6 years ago by Bklyn11236
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QuestionIf I buy the subscription x5 in the US, can I use one of the licences (download) in a PC abroad?
Asked 7 years ago by BG.
This question was asked about the related product: Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
- Answer To my knowledge, yes. I am not sure if they block authentication anywhere, but I was able to use this product in: Canada, UK, Granada, Spain, Mexico, and France.
  Answered 7 years ago by Kevin606
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QuestionHas the office software always had such a short life w/o renewal? I have had my current MacBook for 7 years and haven’t ever paid for a renewal.
Asked 7 years ago by Jay.
This question was asked about the related product: Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
- Answer I am trying to understand the question. The office software is based on a 1 year subcription. You of course can buy the software itself for full price but you will not get the updates and upgrades that you would with the one year subscription. In my mind you come out cheaper over time since you will not readily get upgrades continually over the years. I had the Mac software for 2011 for years and used it for years ... likely 7 or more until my laptop crashed. I was missing of course the new templates and features that came over the years. It is a sign of the time that Microsoft has moved to the subscription based software.
  Answered 7 years ago by educatorrdf
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QuestionMy friend is going to US in recent days. Can i buy it and take it back to China? Do you think it can be normally used in china?
Asked 8 years ago by yingchao.
This question was asked about the related product: Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
- Answer Its not an online product, I don't see why you can't take it back to china. but it will expire in a year
  Answered 7 years ago by Wallet
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QuestionWill this produce work with Windows 7 AND Windows 10?
Asked 8 years ago by brcmrc.
This question was asked about the related product: Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
- Answer Yes. Works perfectly for me.
  Answered 8 years ago by Drummster
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QuestionIf I purchase Microsoft 365 for my family of five and I have six devices that I want to use the software on, is that possible?
Asked 8 months ago by Duane.
This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
- Answer Haven't tried it, but I imagine there is a way.
  Answered 8 months ago by AT01
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Questionhow do i cancel this auto renewal subscription
Asked 1 year ago by Anonymous.
- Answer I do not plan to cancel renewal
  Answered 1 year ago by Nickie
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QuestionIs there a cheaper subscription with less licenses?
Asked 2 years ago by Downgrade.
This question was asked about the related product: Microsoft - 365 Family (5 Users) (1-Year Subscription-Auto Renew) - Android, Mac OS, Windows, Apple iOS
- Answer I am a person that DOES NOT GO CHEAP. I saved for two yrs to get my new apple. I am putting money aside and when renewal comes up. I will renewal my care. I am not stupid
  Answered 1 year ago by Nickie
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Questionhow do i share my 6 user Office license
Asked 4 years ago by dave.
- Answer Login through your google account and from their it will allow you to input the email addresses you want to share your license with
  Answered 3 years ago by LoveIt
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QuestionCan I transfer the program from one computer to another? My desktop is giving me problems and about to purchase a laptop.
Asked 4 years ago by Alex.
This question was asked about the related product: Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
- Answer Call geek squad and ask them to help you.
  Answered 4 years ago by James
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QuestionI currently have Microsoft 365 Family on two computers. How do I add it to another new computer?
Asked 4 years ago by KATHY1.
This question was asked about the related product: Microsoft - 365 Family, 1-year subscription, 5 PCs/Macs (Product Key Card)
- Answer Just take your product key and put it in ,on one of the office programs on the new computer
  Answered 4 years ago by JohnA
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Questions & Answers

Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

Q: QuestionIs this on a disc?

Q: QuestionI have OUTLOOK 2007 with thousands of emails. If I upgrade to Office 365 will I lose these? If not will I have access to them on all 5 installed machines?

Q: QuestionThe product description lists 5 PC/Mac devices AND 5 tablets. Does this mean I can install on my Mac and my iPad and it only counts as one user?

Q: QuestionHello. My computer does not have any software programs on it. Where can I find download instructions for Office 365 - home. Also, if I have any questions can I go to a Best Buy for help. Thank you

Q: QuestionIf I let my Office 356 subscription lapse and don't renew it, will I loose access to the Microsoft Office Word, Excel, and PowerPoint that came with this product?

Q: QuestionI used the serial number on my laptop using my existing business outlook account. And I tried on the second PC, and it keep saying "already activated" and I tried to login with using my ID and password but not logging in. I am not admin for this account.

Q: QuestionWill this subscription allow me to install it in spanish?

Q: QuestionCan it be installed on 5 computers PLUS 5 Tablets?

Q: QuestionI was told my office 365 won't download because I have Norton instead of Mcafee! Is this true?!

Q: QuestionI was told this doesn't work on my PC because I have Norton and not mcafee ! Is this true?!

Q: QuestionIf I buy the subscription x5 in the US, can I use one of the licences (download) in a PC abroad?

Q: QuestionHas the office software always had such a short life w/o renewal? I have had my current MacBook for 7 years and haven’t ever paid for a renewal.

Q: QuestionMy friend is going to US in recent days. Can i buy it and take it back to China? Do you think it can be normally used in china?

Q: QuestionWill this produce work with Windows 7 AND Windows 10?

Q: QuestionIf I purchase Microsoft 365 for my family of five and I have six devices that I want to use the software on, is that possible?

Q: Questionhow do i cancel this auto renewal subscription

Q: QuestionIs there a cheaper subscription with less licenses?

Q: Questionhow do i share my 6 user Office license

Q: QuestionCan I transfer the program from one computer to another? My desktop is giving me problems and about to purchase a laptop.

Q: QuestionI currently have Microsoft 365 Family on two computers. How do I add it to another new computer?

QuestionIs this on a disc?

QuestionI have OUTLOOK 2007 with thousands of emails. If I upgrade to Office 365 will I lose these? If not will I have access to them on all 5 installed machines?

QuestionThe product description lists 5 PC/Mac devices AND 5 tablets. Does this mean I can install on my Mac and my iPad and it only counts as one user?

QuestionHello. My computer does not have any software programs on it. Where can I find download instructions for Office 365 - home. Also, if I have any questions can I go to a Best Buy for help. Thank you

QuestionIf I let my Office 356 subscription lapse and don't renew it, will I loose access to the Microsoft Office Word, Excel, and PowerPoint that came with this product?

QuestionI used the serial number on my laptop using my existing business outlook account. And I tried on the second PC, and it keep saying "already activated" and I tried to login with using my ID and password but not logging in. I am not admin for this account.

QuestionWill this subscription allow me to install it in spanish?

QuestionCan it be installed on 5 computers PLUS 5 Tablets?

QuestionI was told my office 365 won't download because I have Norton instead of Mcafee! Is this true?!

QuestionI was told this doesn't work on my PC because I have Norton and not mcafee ! Is this true?!

QuestionIf I buy the subscription x5 in the US, can I use one of the licences (download) in a PC abroad?

QuestionHas the office software always had such a short life w/o renewal? I have had my current MacBook for 7 years and haven’t ever paid for a renewal.

QuestionMy friend is going to US in recent days. Can i buy it and take it back to China? Do you think it can be normally used in china?

QuestionWill this produce work with Windows 7 AND Windows 10?

QuestionIf I purchase Microsoft 365 for my family of five and I have six devices that I want to use the software on, is that possible?

Questionhow do i cancel this auto renewal subscription

QuestionIs there a cheaper subscription with less licenses?

Questionhow do i share my 6 user Office license

QuestionCan I transfer the program from one computer to another? My desktop is giving me problems and about to purchase a laptop.

QuestionI currently have Microsoft 365 Family on two computers. How do I add it to another new computer?