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If it's within the first year of purchase it should be under warranty. Try reaching out to Microsoft.
Sorry, there was a problem. Please try again later.We're sorry that there's an issue with a sticking button on your Xbox Elite Wireless Controller Series 2. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
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