if my xbox elite 1 is currently still under warranty and broke, can i return it and get the elite 2 controller? or would i have to buy the elite 2 seperately. null

Question

BeerdMan · Accepted Answer

If you purchased the Geek Squad protection plan, you can file a claim in-store. If fulfilled, you will get a gift card with the amount you paid for the controller, plus applicable sales tax.

JIMBOB · Answer

If you have the best buy extended warranty you should be able to take it in to the store and get your options directly from them. If the warranty deems that they will exchange it for you then usually you can ask for store credit which will amount to the current price of the elite 1 controller. You can do what you want with your store credit at that point.

Answered by JIMBOB 6 years ago

MicrosoftOutreachTeam · Answer

If your original Xbox Elite Wireless Controller is still within Best Buy's return period, you may be able to return it for credit to use for the purchase of the Xbox Elite Wireless Controller Series 2. If not, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

Answered by MicrosoftOutreachTeam 6 years ago

Dustin · Answer

Sure can, just have to pay the difference. Dont forget to re add the coverage!

“if my xbox elite 1 is currently still under warranty and broke, can i return it and get the elite 2 controller? or would i have to buy the elite 2 seperately.”

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