A:AnswerThe Xbox Elite 2 controller doesn't have any volume controls built-in. Problem could be within your headset and/or Xbox console settings. I'd recommend contacting Xbox support otherwise.
A:AnswerSo there’s a few things you can do. Call and request them order a replacement or call Xbox and request a replacement. Xbox will send out a refurbished one and Best Buy’s policy is a one time replacement and it’ll cost you 50 bucks. ( I learn the hard way after buying the warranty because the controller breaks frequently).
A:AnswerHi will, i had the same issue as you. It sells out very fast. The best thing for you to do is check the website every morning. I did that for less than a week before I found it in stock.
A:AnswerFor any help with a purchase, we recommend contacting Best Buy customer service directly here: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
A:AnswerFor questions about Best Buy's Geek Squad Protection, please go here: https://www.bestbuy.com/site/geek-squad/geek-squad-protection/pcmcat159800050001.c?id=pcmcat159800050001
A:AnswerFor questions regarding Best Buy's Geek Squad Protection, we recommend contacting Best Buy directly or going here: https://www.bestbuy.com/site/geek-squad/geek-squad-protection/pcmcat159800050001.c?id=pcmcat159800050001
A:AnswerUnfortunately, personal notifications of stock availability are not available at this time. Thank you for your patience, we recommend checking back to see when more units become available.
A:AnswerI would go somewhere else I got one from best buy and they wouldn't even honor the 40$ 2 year warranty I purchased when I bought it.. I'm very angry with them because of it because I had to send it to Microsoft to get a new one and I'm having to wait for 3 weeks. I hate to say this but I never had this problem with gamestop.
A:AnswerImagine having the extended warranty through Best Buy and not being able to get this controller after it brakes from 2 months of play. The controller and the warranty are both money down the drain.
A:AnswerXbox Elite Wireless Controller Series 2 comes with a 14-day trial membership for Xbox Game Pass Ultimate, which includes the functionality of both Xbox Game Pass and Xbox Live Gold. This trial membership is for new Xbox Game Pass Ultimate subscribers only.
A:AnswerThey feel slightly smaller but just as sensitive. The key to using how to use the paddles is practice a loose grip and don't death grip when freaking out on COD or something. I've been using the paddles since release of the 1 series and I haven't accidentally hit a paddle in a while.
A:AnswerMy elite 2 broke after 2 months of use with bumper problems. it has been a absolute nightmare trying to get it replaced. I have an extended warranty through Best Buy and Microsoft they are both giving me a hard time but admitted the bumper was broke. I spoke to a Microsoft ambassador over Twitter and they said they knew the bumpers were still not fixed and they don't know if they are ever going to be fixed.
A:AnswerWith Geek Squad protection, in-store replacements are typically available if the issue falls under their coverage. You should confirm specific terms at your local store. Extensions to the protection plan may be possible, but you’ll need to check with Best Buy before your initial plan expires.
