Hello, I'm reaching out because my Elite 2 Controller is starting to fail in regards to the left and right bumpers. I'd like to know how I can proceed with the warranty. Thank you! null

Question

TManNY1 · Accepted Answer

I'm not sure what to do how to make the warranty how do I ship it back

Austin · Answer

Give Xbox support a call.

KarlaV · Answer

To proceed with the warranty, you can visit the official Microsoft Xbox support page and sign in with your Microsoft account. Navigate to the "Devices" section to register your controller (if not already registered). From there, you can check the warranty status and request a repair or replacement. Microsoft typically provides solutions quickly for products under warranty.

Answered by KarlaV 1 year ago

Thadcastle · Answer

I did my warranty with Microsoft directly. Just sign into your account on their website, register your controller, and the warranty should be good for a year on there. They will have you send in your controller and get it back in a couple of weeks. It sucks waiting for it but I have no issues since getting it back!

Answered by Thadcastle 1 year ago

“Hello, I'm reaching out because my Elite 2 Controller is starting to fail in regards to the left and right bumpers. I'd like to know how I can proceed with the warranty. Thank you!”

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