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Check to make sure the battery is working they tend to need replacing every 6 months , also make sure the numbers lock is on. A greener light will display once it's synced
Sorry, there was a problem. Please try again later.You have to pull the plastic tab out on the bottom so the battery will connect
Sorry, there was a problem. Please try again later.Once you insert the USB dongle, after a quick, automatic installation, everything should work, granted you've removed the plastic from each device that is there to preserve the battery. There should be a plastic in the numbers pad that needs to be removed as well. If you've already removed it, then it could be the battery or a malfunctioning numbers pad. Hope this helps.
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