“How do you replace the battery. Can it be replaced by the customer or is it built in?”

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• Not recommend it, send it to Microsoft or authorized facility for replacement,

  Answered by Avera 8 years ago

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• Hi there, The battery is built in, but if you need assistance with the battery on your Surface Device, you can reach out to our team at SurfaceCustomerCare@microsoft.com, and they can help you out! Kindly, Victoria Surface Customer Care

  Answered by MicrosoftOutreachTeam 8 years ago

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