Questions & Answers

Q: QuestionSo since the laptop is touchscreen, is there anyway we can change that or anything ?

Asked 5 years ago by unknown1234.

This question was asked about the related product: Microsoft - Surface Laptop 4 - 15” Touch-Screen – Intel Core i7 – 16GB Memory - 512GB Solid State Drive - Platinum

• A:Answer ..... not sure what you're asking, I am assuming you mean you want to disable the touchscreen? I would imagine so, but why not just get a cheaper laptop since your paying more for the touchscreen?

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  Answered 5 years ago by hippynerdsVerified Purchase

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Q: QuestionWindows pro is the OS?

Asked 5 years ago by JH.

• A:Answer Thanks for the question. Surface Laptop 4 comes with Windows 10 Home.

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  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCn you add additional RAM later?

Asked 5 years ago by KrisS.

• A:Answer Hello KrisS. We are sorry for the delay in answering. This Microsoft Surface Laptop 4 does not have expandable RAM. Thank you for choosing Intel!

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  Answered 5 years ago by Intel team

  
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Q: QuestionWhat is the difference between Microsoft - Surface Laptop 4 and Microsoft - Surface Laptop 3? They both look the same, can someone explain it to me?

Asked 4 years ago by Jamesbond30.

This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Matte Black

• A:Answer Really just an upgrade to the inside. Better CPU, faster memory, better screen, newer WiFi chip, etc.

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  Answered 4 years ago by TechMatcher

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Q: QuestionDoes this Laptop support tablet mode where the keyboard can fold completely behind the screen, or does it only operate in clamshell mode?

Asked 4 years ago by Amy.

This question was asked about the related product: Microsoft - Surface Laptop 4 - 13.5” Touch-Screen – Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Matte Black

• A:Answer Nope, that's the surface tablet you're talking about. I'd compare this favorably to the Macbook Air in size and weight and functionality

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  Answered 4 years ago by cwiebe66

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Q: Questioncan you remove the screen

Asked 4 years ago by socalhomeguy.

This question was asked about the related product: Microsoft - Surface Laptop 4 - 15” Touch-Screen – Intel Core i7 – 16GB Memory - 512GB Solid State Drive - Platinum

• A:Answer No, the screen on Surface Laptop 4 does not detach.

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  Answered 4 years ago by MicrosoftOutreachTeam

  
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