Questions & Answers

Name: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum
Brand: Microsoft
SKU: 6428991
Price: 384.99 USD
Rating: 4.3 (558 reviews)

Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum

Model:: 1ZO-00001; |
SKU:: 6428991

User rating, 4.3 out of 5 stars with 558 reviews.

Highly rated by customers for:

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Questionmy laptop wont turn on. i’ve tried holding the volume up button + the power button and its unresponsive. sometimes the microsoft logo appears but then it shows this battery signal... what should i do??
Asked 5 years ago by anonlawl.
- Answer We're sorry there's an issue with your new Surface Laptop Go. We suggest troubleshooting the issue with Microsoft Customer Care here: https://support.microsoft.com/en-us/surface/surface-won-t-turn-on-or-wake-from-sleep-1e181652-3db8-5ca1-9649-7390fafb102a
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionCan this device run the chrome browser and Google apps?
Asked 5 years ago by Chrome.
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Questionis there a built in camera to use with zoom meetings ?
Asked 5 years ago by smitty.
- Answer Yes, this Surface Laptop Go has a front facing camera.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionDoes it come with Microsoft office?
Asked 5 years ago by Mike.
- Answer Thank you for your question. No, Surface Laptop Go does not come with Microsoft Office.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionDoes it have Microsoft works?
Asked 5 years ago by Charlesmac.
- Answer Surface Laptop Go comes with Windows 10 in S mode. All other software is sold separately.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionIs this Laptop Good for Business specifically E-commerce?
Asked 5 years ago by Guy.
- Answer yes, works properly
  Answered 5 years ago by Anonymous
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Questiondoes the pen included with the surface
Asked 5 years ago by Anonymous.
- Answer No, Surface Pen is not compatible with Surface Laptop Go and is not included.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionDoes this laptop have a cd rom or dvd player
Asked 5 years ago by Juju.
- Answer No it does not.
  Answered 5 years ago by BobK
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QuestionWill this laptop work well enough for basic school work, if S-mode is turned off?
Asked 5 years ago by Michael.
- Answer Surface Laptop Go is suitable for basic school work. For information on how to switch out of S mode in Windows 10, please go here: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-10-4f56d9be-99ec-6983-119f-031bfb28a307
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionFor the 64GB and 4GB RAM version, is there a reason why it only comes in Platnium? Is the reason because the Sandstone and Ice blue versions aren't in stock? :)
Asked 5 years ago by Melina.
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QuestionIs this computer good for music production and plug ins?
Asked 5 years ago by Gumanji.
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Questionwould i be able to play the sims on the laptop
Asked 5 years ago by yasf.
- Answer Yes
  Answered 5 years ago by Jake
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QuestionDoes this have a sim card for internet so I can have gmail on it? Or must I have wifi - internet connection for this like a regular laptop?
Asked 5 years ago by BB.
- Answer Surface Laptop Go does not support LTE connections, but is compatible with Wi-Fi.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionCan English and Ukrainian letters be on keyboard?
Asked 5 years ago by Blair.
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QuestionIs this computer good to use for video editing?
Asked 5 years ago by Kay.
- Answer Yes we love it
  Answered 5 years ago by Chino
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QuestionCan this laptop handle Roblox (an online game)?
Asked 5 years ago by Lisa.
- Answer Thanks for asking! Yes, Roblox is playable on Surface Laptop Go.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionIs this compatible with the Surface Pen?
Asked 5 years ago by Compatibility.
- Answer No, Surface Laptop Go is not compatible with Surface Pen.
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionDoes this screenshare on a tv?
Asked 5 years ago by RosesandBunnies.
- Answer For information on how to share your Surface screen with a second monitor or TV, please go here: https://support.microsoft.com/en-us/surface/troubleshoot-connecting-surface-to-a-second-screen-bc8f5121-a4cb-cf0b-5770-2df7a66a3b28
  Answered 5 years ago by MicrosoftOutreachTeam
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QuestionCan It run minecraft
Asked 5 years ago by Connor.
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QuestionIs this good for drawing?
Asked 5 years ago by LC.
- Answer Surface Laptop Go is not compatible with Surface Pen so it is not a recommended device for drawing. You may be interested in Surface Pro 7 or Surface Book 3 instead.
  Answered 5 years ago by MicrosoftOutreachTeam
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Questions & Answers

Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 4GB Memory - 64GB eMMC - Platinum

Q: Questionmy laptop wont turn on. i’ve tried holding the volume up button + the power button and its unresponsive. sometimes the microsoft logo appears but then it shows this battery signal... what should i do??

Q: QuestionCan this device run the chrome browser and Google apps?

Q: Questionis there a built in camera to use with zoom meetings ?

Q: QuestionDoes it come with Microsoft office?

Q: QuestionDoes it have Microsoft works?

Q: QuestionIs this Laptop Good for Business specifically E-commerce?

Q: Questiondoes the pen included with the surface

Q: QuestionDoes this laptop have a cd rom or dvd player

Q: QuestionWill this laptop work well enough for basic school work, if S-mode is turned off?

Q: QuestionFor the 64GB and 4GB RAM version, is there a reason why it only comes in Platnium? Is the reason because the Sandstone and Ice blue versions aren't in stock? :)

Q: QuestionIs this computer good for music production and plug ins?

Q: Questionwould i be able to play the sims on the laptop

Q: QuestionDoes this have a sim card for internet so I can have gmail on it? Or must I have wifi - internet connection for this like a regular laptop?

Q: QuestionCan English and Ukrainian letters be on keyboard?

Q: QuestionIs this computer good to use for video editing?

Q: QuestionCan this laptop handle Roblox (an online game)?

Q: QuestionIs this compatible with the Surface Pen?

Q: QuestionDoes this screenshare on a tv?

Q: QuestionCan It run minecraft

Q: QuestionIs this good for drawing?

Questionmy laptop wont turn on. i’ve tried holding the volume up button + the power button and its unresponsive. sometimes the microsoft logo appears but then it shows this battery signal... what should i do??

QuestionCan this device run the chrome browser and Google apps?

Questionis there a built in camera to use with zoom meetings ?

QuestionDoes it come with Microsoft office?

QuestionDoes it have Microsoft works?

QuestionIs this Laptop Good for Business specifically E-commerce?

Questiondoes the pen included with the surface

QuestionDoes this laptop have a cd rom or dvd player

QuestionWill this laptop work well enough for basic school work, if S-mode is turned off?

QuestionFor the 64GB and 4GB RAM version, is there a reason why it only comes in Platnium? Is the reason because the Sandstone and Ice blue versions aren't in stock? :)

QuestionIs this computer good for music production and plug ins?

Questionwould i be able to play the sims on the laptop

QuestionDoes this have a sim card for internet so I can have gmail on it? Or must I have wifi - internet connection for this like a regular laptop?

QuestionCan English and Ukrainian letters be on keyboard?

QuestionIs this computer good to use for video editing?

QuestionCan this laptop handle Roblox (an online game)?

QuestionIs this compatible with the Surface Pen?

QuestionDoes this screenshare on a tv?

QuestionCan It run minecraft

QuestionIs this good for drawing?