Questions & Answers

Q: QuestionIs this touch screeen ?

Asked 5 years ago by Ivy.

• A:Answer Yes, Surface Laptop Go has a 10-point multi-touch display.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes this have a webcam camera?

Asked 5 years ago by Anonymous.

• A:Answer Thanks for asking! Yes, Surface Laptop Go has a 720p HD front-facing camera.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes the laptop have a fingerprint

Asked 5 years ago by Kk.

• A:Answer Thanks for asking! Yes, this Surface Laptop Go offers Windows Hello Fingerprint sign-in.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: Questioncan I just buy the power cord

Asked 5 years ago by Anonymous.

Q: QuestionDo we have to pay for the word & excel & everything like that ?

Asked 5 years ago by bb.

• A:Answer Great question. Microsoft 365 (which includes Microsoft Word and Microsoft Excel) is not included with Surface Laptop Go, but it is available as a separate purchase.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan this laptop support Design Space for Cricut?

Asked 5 years ago by EB.

Q: QuestionCan the laptop be folded as a V shape? not sticking the screen and keyboars together, but be able to fold rhe keyboard backwards? As the image 1 or 2?

Asked 5 years ago by Rod1.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

• A:Answer Thank you for the question. No, Surface Laptop Go does not have studio mode. We recommend checking out Surface Book 3: https://www.bestbuy.com/site/microsoft-surface-book-3-13-5-touch-screen-pixelsense-2-in-1-laptop-intel-core-i5-8gb-memory-256gb-ssd-platinum/6408383.p?skuId=6408383

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs there space for a second drive and is the RAM upgradeable?

Asked 5 years ago by toad6147.

• A:Answer HD, not internally, but you can have an external. Memory is not expandable. This is one of the shortcomings... so you need to buy it with the amount you think you need.

  Answered 5 years ago by TOMMVerified Purchase

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Q: QuestionIs this laptop able to run Sims 4?

Asked 5 years ago by Diamonduchiha.

• A:Answer Thank you for the question. Yes, Sims 4 is playable on Surface Laptop Go.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhat Windows comes with this laptop?

Asked 5 years ago by NewLaptop.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

• A:Answer Thanks for asking. Surface Laptop Go comes with Windows 10 Home in S mode.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes this include the new Microsoft Photos app?

Asked 5 years ago by Tiff.

• A:Answer Thanks for the question. Yes, you can install Microsoft Photos while signed in to your Microsoft account on the Surface Laptop Go.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWould this laptop be able to run any music production software, such as FL Studio?

Asked 5 years ago by tnosprno.

• A:Answer yes it will work

  Answered 5 years ago by Easy1

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Q: QuestionDoes this have S mode on it?

Asked 5 years ago by Madison.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

• A:Answer Thanks for asking. Yes, Surface Laptop Go has Windows 10 Home in S mode.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: Questiondoes this laptop allow any games like roblox?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

• A:Answer Great question. Yes, Roblox is playable on Surface Laptop Go.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: Questiondoes this laptop have blacklight keys

Asked 5 years ago by lucas.

• A:Answer No, the keyboard on Surface Laptop Go is not backlit.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this computer fast with internet? I am a college student that has a ton of papers to write. Would this work well for that?

Asked 5 years ago by Student.

• A:Answer Yes it is very fast once you have the right internet connection.

  Answered 5 years ago by MauriceVerified Purchase

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Q: QuestionDoes this computer have a cd capability.

Asked 5 years ago by Bella.

• A:Answer Thank you for your question. No, Surface Laptop Go is not equipped with an optical drive.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this capable of handling the occulus rift s?

Asked 5 years ago by Douglas71717.

• A:Answer Thank you for your question. Unfortunately, Oculus Rift S is not compatible with Surface Laptop Go.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionCan you use existing all in one hp printer with this laptop?

Asked 5 years ago by Jan.

This question was asked about the related product: Microsoft - Surface Laptop Go - 12.4" Touch-Screen - Intel 10th Generation Core i5 - 8GB Memory - 128GB Solid State Drive - Platinum

• A:Answer Yes, to use your HP printer in Windows 10 with S Mode, you will need to install the HP Smart app from the Microsoft store. To learn more about your HP printer compatibility, please go here: https://support.microsoft.com/en-us/windows/windows-10-in-s-mode-accessory-compatibility-69facb3e-8b04-b03c-9a29-de7ca31d2b37

  Answered 5 years ago by MicrosoftOutreachTeam

  
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