Questions & Answers

Q: QuestionI was wondering if the new surface pro 11th edition comes in a larger screen size then 13’’?

Asked 1 year ago by Cassondra.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Platinum

• A:Answer No. But the new SP 11 has two USB-C Thunderbolt ports. You can export the video signal to larger monitors when at home or in office, but have an easily portable device when travelling.

  Answered 1 year ago by Anonymous

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Q: QuestionHow can we disable or remap the unwelcome chatbot key?

Asked 1 year ago by Scallywag.

• A:Answer Simply buy a laptop from a company that's not stupid and bad at user design

  Answered 1 year ago by drew

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Q: QuestionDoes it have lte cellular data?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer Cellular data models are coming later in the year

  Answered 1 year ago by Anonymous

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Q: QuestionWhen will 5G be available? Also, what will it take to add this (besides selecting carrier)?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

Q: QuestionDoes this come with a keyboard and pencil included???

Asked 1 year ago by lol.

• A:Answer No, just the charger and tablet device itself.

  Answered 1 year ago by Bobby

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Q: QuestionIs it touchscreen or not.

Asked 1 year ago by babybull.

• A:Answer All Microsoft Surface devices (Surface Pro, Laptop, Studio) are touch screen

  Answered 1 year ago by Adubs62

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Q: Questionwhen was this product released?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Black

• A:Answer I think like June 17 th or around then

  Answered 1 year ago by Anonymous

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Q: Question1.Does it have 5G support? 3.Does it supports external gpu through USB4/thunderbolt port?

Asked 1 year ago by Tyson.

• A:Answer 1. This does not have 5G support at this time. 3. Unlikely at launch but maybe in the future. It depends heavily on driver support.

  Answered 1 year ago by Adubs62

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Q: Question1.Has it an extra M.2 slot thus I can use extra SSD along with the build in one SSD?If it has an extra SSD slot,what if I add SSD to this slot only after 2 days of buying the laptop{assume I have left 364 days of warrany yet},will it void my warranty?

Asked 1 year ago by Robert.

Q: QuestionIs Keyboard an Accessory? How much is the keyboard?

Asked 1 year ago by Keyboard.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Platinum

• A:Answer The keyboard is an accessory. I paid between $150 and $200 for it. Definitely recommend if you want to use it in more than just tablet form.

  Answered 1 year ago by SamuelC

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Q: QuestionWhat is the difference between the surface plus and the elite

Asked 1 year ago by Dai.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire

• A:Answer The Elite CPU is 12-core, the Plus CPU is 10-core.

  Answered 1 year ago by dougpaw57

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Q: QuestionWhich specific model X-Elite chip is used in the Surface Pro?

Asked 1 year ago by Daniel.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Platinum

Q: QuestionThe Microsoft website says the 13 inch Surface Pro model with Snapdragon X Elite has an OLED screen for $1699. The Best Buy specs indicate an LCD screen. Please clarify.

Asked 1 year ago by MJ.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Sapphire

• A:Answer The Best Buy listing has since been updated. The 13 inch Surface Pro with Snapdragon X Elite does indeed have an OLED screen.

  Answered 1 year ago by Anonymous

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Q: QuestionMy daughter has this laptop. Is there a way to connect to a flash drive?

Asked 8 months ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer You have to use an adapter because It only has UBC port.

  Answered 7 months ago by SharonR

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Q: QuestionIm trying to find a windows surface that I can put data on through my cell phone carrier. Didn't know how to tell if they are capable of doing that or not. Could you please send me the ones that are!

Asked 9 months ago by Djones.

• A:Answer Yes.You can. You can pair your phone and share anything to your laptop easily

  Answered 9 months ago by AdeleinesVerified Purchase

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Q: QuestionDoes this Microsoft surface have lte sim card options

Asked 1 year ago by Thekia.

• A:Answer Certain ones. Check each before you buy to make sure.

  Answered 1 year ago by AllenLVerified Purchase

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Q: QuestionWill this run a bambu slicer program for 3d prnting?

Asked 1 year ago by Val.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black

• A:Answer Hi Val, Snapdragon processors support a wide range of apps with more being added every day. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported.

  Answered 1 year ago by Snapdragon team

  
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Q: QuestionWhy is there no USB port on the Surface Pro 11? How can it be used as a computer?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum

• A:Answer Microsoft likely forgot it, or it's in a hidden spot.

  Answered 5 months ago by SurfaceCable

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Q: QuestionDo all the colors come with a pencil/ pencil holder in the keyboard ?

Asked 1 year ago by Giselle.

This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune

• A:Answer I have the new keyboard and all colors have pen holders. There are cheaper keyboards available, but I am not sure about those. I went with the more expensive model because I can also operate the keyboard separate from the computer.

  Answered 1 year ago by DavidD

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