Questions & Answers
- Model:
- ZIA-00001
- |
- SKU:
- 11230819
Q: QuestionDoes tis have Windows 11 Pro?
Asked by AmateurPhotoGuy.
- A:Answer No, but you can upgrade for $100 if you need it.
Answered by JoeBlough
Q: Questioncould I exchange this device for the same but with an Intel processor?
Asked by StudMedia.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum
- A:Answer The business models of the SP11 have Intel processors. I don't know if Best Buy carries these.
Answered by JoeBlough
Q: QuestionIs this models screen OLED?
Asked by Jesse.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
- A:Answer Yes, has OLED screen.
Answered by Bestgrandpa1
Q: QuestionDoes the keyboard come with it
Asked by Coach.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
- A:Answer No it did not.
Answered by Mark
Q: Questiondoes the Surfgace Pro have that "carpet" finish on the keyboard or the metallic finish?
Asked by Joe.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
- A:Answer I think you are referring to their "Alcantara" keyboards. Yes that's what they have.
Answered by JoeBlough
Q: QuestionDoes this one come with a keyboard?
Asked by Anonymous.
- A:Answer It does not! It’s separate
Answered by Vyktoria
Q: QuestionIf the keyboard is removed from the laptop, and you want to use the computer like a tablet, does a keyboard show up on the screen?
Asked by Anonymous.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB SSD - Device Only (11th Ed) - Platinum
- A:Answer Yes it does
Answered by MikeAnn
Q: QuestionDoes the Surface Pro come with the power charger or is that a separate accessory?
Asked by Anonymous.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Sapphire
- A:Answer Power adapter is included.
Answered by JoeBlough
Q: QuestionWhat Ray Tracing Texel extreme does it include ?
Asked by Anonymous.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
- A:Answer No
Answered by Davaasuren
Q: QuestionHi. Can I upgrade my RAM and SSD? If so, what mode (Type) of RAM and SSD should I buy? Thanks!
Asked by Disappointment.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
- A:Answer From what i have read it can handle up to 1T
Answered by FarrelL
Q: Questioncan an external monitor be connected to this surface Pro-Copilot+ Pc?
Asked by Bills.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
- A:Answer yes. you will need a USB-C to HDMI adapter or USB-C hub or KVM, depending on your setup.
Answered by KT4211
Q: QuestionDoes it come in 5g
Asked by kim.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 32GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum
- A:Answer Yes, it can come with 5G connectivity, but it depends on the specific configuration.
Answered by Davaasuren
Q: QuestionWill a surface Pro 3 keyboard/pen work with this device
Asked by Czquestion.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
Q: QuestionI want to disconnect the screen and put it on a stand. Does the latest model have the option of a wireless keyboard?
Asked by Deanna.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Dune
- A:Answer You can if you buy the more expensive Flex keyboard that has bluetooth built in.
Answered by JoeBlough
Q: Questionwhat comes in the box?
Asked by aussammom.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
Q: Questiondoes this come with the keyboard?
Asked by wiss.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” Touchscreen - Snapdragon X Plus - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Sapphire
- A:Answer No, the keyboard with pen are purchased separately.
Answered by SusanE
Q: Questionis the ram or ssd hard drive upgradable?
Asked by Robert.
- A:Answer RAM no, but SSD yes.
Answered by JoeBlough
Q: Questioninternet access does this offer both wifi and 5G?
Asked by jrex.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 1TB SSD - Device Only (11th Ed) - Platinum
- A:Answer Yes.
Answered by SharonR
Q: QuestionDoes this device have 5G connectivity?
Asked by Anonymous.
This question was asked about the related product: Microsoft - Surface Pro - Copilot+ PC - 13” OLED Touchscreen - Snapdragon X Elite - 16GB Memory - 512GB SSD - Device Only (11th Ed) - Black
Q: QuestionCan I install new software?
Asked by Jet.
- A:Answer Hello Jet, and thank you for taking the time to ask your question. Yes, you can install new software. Snapdragon processors support a wide range of apps with more being added every day. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com
Answered by Snapdragon team

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