Questions & Answers

Q: QuestionWhat is the difference between these 2 controllers? They look exactly the same in the pictures here.

Asked 4 years ago by Matt.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Robot White

• A:Answer The only real difference between older and newest controllers is if they are compatible with cell phones and pc…

  Answered 4 years ago by SPerryVerified Purchase

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Q: QuestionIs this controller compatible with windows 11?

Asked 4 years ago by Eddy.

• A:Answer Yes

  Answered 2 years ago by MatthewP

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Q: QuestionIs it possible for me to connect the controller with a USB cable and use this controller on a Windows 8.1 laptop or do I need to use an Xbox One controller or an Xbox 360 controller

Asked 4 years ago by CountryGamer.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer Yes it is

  Answered 2 years ago by LorenC

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Q: QuestionIs this controller compatible with Windows 8.1 laptop / PC

Asked 4 years ago by CountryGamer.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer maybe

  Answered 2 years ago by Jack

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Q: QuestionDoes it come with a usb-c cable?

Asked 4 years ago by ha.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Robot White

• A:Answer The controller is wireless unless you buy one that comes with the usb-c cable.

  Answered 4 years ago by BabyGirl31

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Q: QuestionIs this compatible with the Xbox One Chatpad (https://www.bestbuy.com/site/microsoft-xbox-one-chatpad-black/4401800.p?skuId=4401800)?

Asked 4 years ago by JSwartz0181.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Shock Blue

• A:Answer Yes

  Answered 4 years ago by BonBurton

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Q: QuestionDoes this controller need 2 AA batteries to be used, or does it have an internal battery that can be charged through USB C (without the need for 2 AA batteries or the rechargeable battery pack that can be purchased separately)?

Asked 4 years ago by Steven.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Robot White

• A:Answer Thank you for your question. This Xbox controller uses two AA batteries (included) and is not rechargeable on its own. To make it rechargeable, we recommend getting a rechargeable battery pack designed for Xbox Series X/S controllers such as Xbox Rechargeable Battery and USB-C Cable for Xbox Series X/S.

  Answered 2 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs this controller in stock in store?.

Asked 4 years ago by Suzeecat.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, Windows Devices - Aqua Shift Special Edition

• A:Answer Yes

  Answered 4 years ago by DanktreeVerified Purchase

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Q: Questioncant it use usb port

Asked 4 years ago by mark.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer No

  Answered 2 years ago by JohnA

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Q: QuestionWill this controller work with my 2020 MacBook Pro that is running the latest macOS Big Sur? If so will it work wirelessly

Asked 4 years ago by Josh.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer Yes, connects via Bluetooth.

  Answered 2 years ago by BradenVerified Purchase

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Q: QuestionHey, so I'm looking into buying this. My only concern is if I can use a lighting USB for the USB-C input on the controller. If I can't, pls let me know.

Asked 4 years ago by ChaseyBoyJones.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer It definitely can! Any USB-C is compatible. As long as it can charge it, it can work. I have WAY too many USB-C cables from previous purchases and they all work well. ...even the leftover Nintendo Switch one I found, like, yesterday!!

  Answered 2 years ago by LouisAVerified Purchase

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Q: QuestionCould you please tell which Microsoft controller I need for an Xbox 360? There’s too many different ones out there. Thank you!

Asked 4 years ago by Dawners.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer A basic Xbox 360 Wired or Wireless Controller works just fine but here are a few other options Best Buy might still offer: Logitech Gamepad F310 YCCTEAM XBOX 360 controller Razer Sabertooth Elite Gaming Controller HORI Xbox 360 Gem Pad EX PDP Afterglow Wired Controller Mad Catz Pro GamePad PowerA Pro Ex Controller Saitek Cyborg Rumble Pad I'd go with a basic XBox 360 controller though, if you're still not certain.

  Answered 2 years ago by LouisAVerified Purchase

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Q: QuestionWill this work with X Box 360?

Asked 4 years ago by Flea.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Robot White

• A:Answer No

  Answered 4 years ago by Hzjakma

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Q: QuestionIs this controller now compatible with the new iPad Air 2020? 6 MONTHS AGO you answered they were working on making it compatible. Is it now working with no bugs?

Asked 4 years ago by Snakeyes.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer Asi es

  Answered 2 years ago by MariaCastillo

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Q: QuestionOfficial release date is 08/31/21 at Microsoft store and at Amazon. I would like to buy it at BB but why is the release date 5 days late?

Asked 4 years ago by Yunior12.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, Windows Devices - Aqua Shift Special Edition

• A:Answer Different stores get controllers at different time. Amazon gets priority. Target for example is not getting them for another 2 weeks

  Answered 4 years ago by Humongous

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Q: QuestionDoes this have Bluetooth and will it connect to my phone?

Asked 5 years ago by Masterbulzi09.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer Yes it will, works like a charm

  Answered 2 years ago by NicB

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Q: Questiondoes this controller work on windows 10?

Asked 5 years ago by chaser.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer It does. I use it to game on my Windows 10 PC, and now Windows 11. Just as long as you have a Bluetooth array, or a USB-C cable and port.

  Answered 2 years ago by ErikVerified Purchase

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Q: QuestionCan this controller be used for PC gaming?

Asked 5 years ago by Oscar.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Electric Volt

• A:Answer Yes my husband used it for playing certain games on his pc

  Answered 4 years ago by ChelseaFVerified Purchase

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Q: QuestionWhy doesnt my earphones work when I connect them to series x controller while using the controller in wireless mode via bluetooth in pc?

Asked 5 years ago by Bharath.

This question was asked about the related product: Microsoft - XBOX Wireless Controller for XBOX Series X, XBOX Series S, XBOX One, PCs, and Cloud-Enabled Devices - Carbon Black

• A:Answer Make sure the output and input are correct in your windows sound settings. There is most likely a default microphone and it isn’t your Xbox controller.

  Answered 2 years ago by JorgeDVerified Purchase

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